AutoZone - Largo, FL

posted 2 months ago

Part-time - Entry Level
Largo, FL
Motor Vehicle and Parts Dealers

About the position

AutoZone's Part-Time Retail Sales Associates drive sales through superior customer service by exceeding customer expectations and providing a WOW! Customer Service experience. The Retail Sales Associate plays a crucial role in assisting customers while performing daily assigned duties and ensuring compliance with company procedures in accordance with AutoZone expectations. This position requires a commitment to Living the Pledge every day, which emphasizes the importance of customer service and operational excellence. In this role, the Retail Sales Associate will be responsible for providing WOW! Customer Service, ensuring that all assigned store tasks are completed in a timely manner during their shift. They will operate cash registers, adhering to established cash handling procedures, and follow company policies and loss prevention procedures to maintain a secure environment. The associate will also be tasked with maintaining a safe working environment, including the use of Personal Protective Equipment (PPE), and ensuring that the store appearance and merchandising standards are upheld as directed. Additionally, the Retail Sales Associate will restock merchandise and place items in their respective areas, utilizing ZNET to assist customers in locating products or finding suitable alternatives. A strong product knowledge and awareness of current promotions through AutoZone systems and information sources is essential. The associate will practice GOTTChA by assisting with the installation of wiper blades, batteries, and light bulbs, and will utilize OBDII to read codes from customers' automobiles. The ability to diagnose automobile problems and recommend appropriate solutions is a key aspect of this role. Communication with managers regarding customer concerns and employee matters is vital, as is the active engagement in developing more effective customer service skills. The Retail Sales Associate is expected to provide honest and trustworthy advice to customers regarding the best products that meet their expectations, ensuring a positive shopping experience.

Responsibilities

  • Provides WOW! Customer Service
  • Ensures assigned store tasks are completed in a timely manner on assigned shift
  • Operates cash registers and follows established cash handling procedures
  • Follows company policies and loss prevention procedures
  • Maintains a safe working environment including PPE (Personal Protective Equipment)
  • Maintains store appearance and merchandising standards as directed
  • Ensures that merchandise is restocked and placed in their respective areas
  • Utilizes ZNET to help customers locate merchandise or find suitable alternatives
  • Maintains product knowledge and current promotions through AutoZone systems and information sources
  • Practices GOTTChA and assists with the installation of wipers blades, batteries and light bulbs
  • Utilizes OBDII to read codes from customer's automobiles
  • Ability to diagnose automobile problems and recommend solutions
  • Communicates with managers regarding customer concerns and employee matters
  • Actively engaged in developing more effective customer service skills
  • Provides honest and trustworthy advice to customers regarding the best products that fit the customers' expectations

Requirements

  • Applicants must be 18 years or older
  • High School diploma or equivalent
  • Basic knowledge of automotive parts is required
  • Excellent communication and decision making skills
  • Ability to lift, load, and deliver merchandise
  • Ability to work a flexible schedule to meet the business needs, including holidays, evenings and weekend shifts

Benefits

  • Competitive pay
  • Unrivaled company culture
  • Medical, dental & vision plans
  • Exclusive Discounts and Perks, including AutoZone In-store discount
  • 401(k) with Company match and Stock Purchase Plan
  • AutoZoners Living Well Programs for mental and physical health
  • Opportunities for career growth
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