About the position
Opportunity: Grow Your Career. Responsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store in order to support the needs of the business. Role models established customer experience practices with internal and external customers. Supports and embodies a positive store culture through honesty, integrity, and respect. Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures. Promotes credit and loyalty programs. Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards. Accurately processes and prepares merchandise for the sales floor following company procedures and standards. Initiates and participates in store recovery as needed throughout the day. Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store. Provides and accepts recognition and constructive feedback. Adheres to all labor laws, policies, and procedures. Supports and participates in store shrink reduction goals and programs. Participates in safety awareness and maintains a safe environment. Other duties as assigned.
Responsibilities
- Deliver a highly satisfied customer experience by engaging and interacting with all customers.
- Maintain a clean and organized store environment.
- Adhere to all operational, merchandise, and loss prevention standards.
- Cross-train to work in multiple areas of the store.
- Role model established customer experience practices.
- Support and embody a positive store culture through honesty, integrity, and respect.
- Accurately ring customer purchases/returns and count change back to customers.
- Promote credit and loyalty programs.
- Maintain and uphold merchandising philosophy and follow established procedures.
- Accurately process and prepare merchandise for the sales floor.
- Initiate and participate in store recovery as needed.
- Maintain organizational, cleanliness, and recovery standards for the sales floor.
- Provide and accept recognition and constructive feedback.
- Adhere to all labor laws, policies, and procedures.
- Support and participate in store shrink reduction goals and programs.
- Participate in safety awareness and maintain a safe environment.
Requirements
- Possesses excellent customer service skills.
- Able to work a flexible schedule to support business needs.
- Possesses strong communication and organizational skills with attention to detail.
- Capable of multi-tasking.
- Able to respond appropriately to changes in direction or unexpected situations.
- Capable of lifting heavy objects with or without reasonable accommodation.
- Works effectively with peers and supervisors.
- Retail customer experience preferred.
Benefits
- Escompte pour les associés
- PAE
- Désaccoutumance du tabac
- Deuil
- Cotisations 401(k) pour les associés
- Escomptes sur les frais de garde d'enfants et le téléphone cellulaire
- Assurance pour animaux de compagnie et juridique
- Caisse populaire
- Primes de recommandation
- Contrepartie 401(k)
- Soins médicaux/dentaires/de la vue
- Compte d'épargne santé
- FSA de soins de santé
- Assurance-vie
- Invalidité de courte/longue durée
- Congé parental payé
- Congés/vacances/maladie payés
- Escomptes sur l'assurance automobile/habitation
- Programme de bourses d'études
- Aide à l'adoption
