The TJX Companies - Hilliard, OH

posted 24 days ago

- Entry Level
Hilliard, OH
251-500 employees
Clothing, Clothing Accessories, Shoe, and Jewelry Retailers

About the position

At HomeGoods, we are on a mission to provide the little surprises and extra touches that make a house feel like home. Our environment is ever-changing, yet always encouraging. Every shift is a new opportunity to Discover Different. This position involves completing daily tasks required for Store Loss Prevention and safety programs, maintaining positive relationships with Store Management, and conducting apprehensions within established policies and guidelines. You will communicate with store Associates on damage and shrink initiatives and identify and resolve internal and external theft.

Responsibilities

  • Adheres to established shoplifter guidelines and policies
  • Provides timely, courteous and knowledgeable service to customers
  • Promotes a culture of honesty and integrity; maintains confidentiality
  • Observes, apprehends, and/or deters any acts of dishonesty from outside sources
  • Participates in investigations and surveillance as assigned
  • Ensures apprehensions are consistent with store theft activity
  • Completes and distributes paperwork in an accurate and timely manner
  • Maintains appropriate evidence, demonstrates understanding of law enforcement procedures and professionally participates in legal activities as needed (e.g., police calls, etc.)
  • Coordinates and completes shrink related activities in partnership with Store Management
  • Adheres to all labor laws, policies, and procedures
  • Supports and participates in store shrink reduction goals and programs
  • Encourages Associate use of shrink reduction resources
  • Promotes safety awareness and supports maintenance of a safe environment

Requirements

  • Excellent communication skills and sound judgment
  • Basic computer skills
  • Basic time management skills
  • Investigative / analytical skills
  • Ability to respond appropriately to changes in direction or unexpected situations
  • Standout colleague, working effectively with peers and supervisors to accomplish tasks
  • Able to work a flexible schedule to support business needs
  • 0-2 years retail or security experience

Benefits

  • Associate discount
  • EAP
  • Smoking cessation
  • Bereavement
  • 401(k) Associate contributions
  • Child care & cell phone discounts
  • Pet & legal insurance
  • Credit union
  • Referral bonuses
  • 401(k) match
  • Medical/dental/vision
  • HSA
  • Health care FSA
  • Life insurance
  • Short/long term disability
  • Paid parental leave
  • Paid holidays/vacation/sick
  • Auto/home insurance discounts
  • Scholarship program
  • Adoption assistance
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