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The TJX Companies - Charlotte, NC

posted about 1 month ago

Part-time - Entry Level
Charlotte, NC
Clothing, Clothing Accessories, Shoe, and Jewelry Retailers

About the position

At Marshalls, we embrace discovery, from designer luggage to statement shoes. Our mission is to provide surprises that make the everyday a little more fun, and this is reflected in our work environment. As a Loss Prevention Associate, you will support the District Loss Prevention Manager and Store Management by executing core responsibilities aimed at preventing potential loss and ensuring a positive customer shopping experience. You will act as a visual deterrent, maintain a professional stance, and adhere to company policies while fostering a strong partnership with store teams and loss prevention. Your role will involve exercising sound judgment to ensure safety and protect the company brand, all while contributing to a culture of support and excitement.

Responsibilities

  • Act as a visual deterrent to prevent potential loss/dishonesty
  • Maintain a proper and professional stance in the designated area at the front of the store
  • Review and understand the Store Emergency Response Guide
  • Wear a complete Company approved uniform including a Body Worn Camera
  • Greet customers appropriately, demonstrating courtesy and respect
  • Establish and maintain a position at the front of the store or in a department
  • Respond to customer requests for assistance by referring customers to store management or customer service via a Company issued radio
  • Observe and report any suspicious behavior or critical incidents to LP or store management
  • Perform a closing safety sweep of the store with a member of management
  • Adhere to all Company Policy and Procedure
  • Document required incidents in AIIM Case Management
  • Perform other duties as assigned

Requirements

  • Strong verbal and written communication skills
  • Sound decision making skills
  • Ability to take initiative and perform well independently
  • Prioritizes/organizes workload and manages time effectively
  • Able to stand for long periods of time
  • 0-2 years retail or security experience

Benefits

  • Associate discount
  • EAP
  • Smoking cessation
  • Bereavement
  • 401(k) Associate contributions
  • Child care & cell phone discounts
  • Pet & legal insurance
  • Credit union
  • Referral bonuses
  • 401(k) match for eligible employees
  • Medical/dental/vision insurance for eligible employees
  • HSA and health care FSA for eligible employees
  • Life insurance for eligible employees
  • Short/long term disability for eligible employees
  • Paid parental leave for eligible employees
  • Paid holidays/vacation/sick for eligible employees
  • Auto/home insurance discounts for eligible employees
  • Scholarship program for eligible employees
  • Adoption assistance for eligible employees
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