Retail Key Holder

Goodwill of Western NYOlean, NY
Onsite

About The Position

Now Hiring: 3rd Key Holder / Cashier – New Olean Store Opening Soon! Step into a role that combines hands-on customer service with leadership responsibility! As we prepare to open our brand-new Goodwill store in Olean, we’re looking for a Cashier who can also serve as a Key Holder - supporting daily operations while helping lead the team when needed. This is an ideal opportunity for someone ready to grow from a front-line role into retail leadership.

Requirements

  • 1+ year of retail experience; keyholder or leadership experience highly preferred
  • Strong cashiering and customer service skills
  • Ability to lift up to 50 lbs and work on your feet for extended periods
  • Flexible schedule, including evenings and weekends

Nice To Haves

  • A customer-focused team member with strong retail experience
  • A confident communicator who can step into a leadership role when needed
  • Reliable, flexible, and leads by example
  • Lives our values: Own It, Dare to Excel, Be Bold, Be Extraordinary, Win Together

Responsibilities

  • Provide excellent customer service as a primary cashier, creating a positive checkout experience
  • Operate the register and ensure accurate cash handling and POS transactions
  • Perform opening and closing procedures, including securing the store
  • Serve as Manager on Duty when needed, providing support and direction to team members
  • Train and assist Store Associates to maintain strong performance
  • Support sales floor, donation door, and merchandising activities
  • Assist with donation processing, including sorting, pricing, and meeting production goals, as needed

Benefits

  • Career advancement opportunities - Assistant Manager and Store Manager
  • Development and training programs
  • A supportive team environment focused on growth, learning and impact
  • Ongoing review of pay and benefits to remain competitive
  • Full time employees may be eligible for bonus opportunities
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