Retail Key Holder
About The Position
The Resale Revolution Starts With You! Every great team is led by a great leader. As a Keyholder, you will assist the management team with day-to-day store operations and bring our brand promise to life: to offer a fun, fashion-centered, and affordable shopping experience to our communities. Keyholders help drive Crossroads' values- creating an inclusive environment where all feel welcome to enjoy a second-hand shopping and selling experience. When you join Crossroads, you are joining the sustainable fashion movement and reshaping fashion culture. And you aren’t just impacting the planet’s future- you are impacting your own. We have clear paths for promotion and several routes you can take as you embark on your second-hand retail journey. You’ll learn how to run a second-hand business– you’ll embody an entrepreneurial spirit- learning everything from buying, merchandising and inventory practices to gaining and maintaining the trust of a customer base who has been devoted since one.
Requirements
- Prior supervisory experience in retail (6 months+)
- Have a good eye for fashion and current trends.
- Must be able to work a minimum of 30 hours per week.
- Must be authorized to work in the United States.
Nice To Haves
- A Team Player. You are as enthusiastic about the success of others as you are about your own success.
- Authentic. You are your unique self!
- Fashion-focused. You eat, breathe, and sleep style. Fashion is life.
- Adaptable. You feel comfortable adjusting to changing circumstances and encourage your teammates to do the same. We problem-solve together!
- People-first. You are energized by people. You radiate kindness and positivity! You understand your impact and are someone who uplifts others.
- A Trainer. You enjoy explaining how things work and have patience when teaching others.
Responsibilities
- Engage. You get to meet new people, every day! Lead by example greeting each customer with a smile and welcome them to our store. Create a welcoming, fun, and inclusive environment to shop and work in.
- Prioritize + Delegate. There will be a lot coming your way – from running breaks to noticing lines- you’ll need to use your team to get everything done and run the store like a well-oiled machine!
- Ask and Educate. You will teach our customers how we work and get them excited about selling their clothes to us!
- Have integrity. You will act with integrity in words and actions- do the right thing and do it right, even when it’s difficult.
- Be Compassionate. You will embody our core values of service, inclusion, and education. It’s important that we connect with all customers and try our best to help them.
- Be Reliable. You will show up to work on time and ready to go!
- Be Flexible. You understand that needs change and evolve throughout the day- you know how to support your team and customer as needed.
Benefits
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discounts
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
- Sick paid time off
- Medical, dental, and vision insurance for ALL employees who work at least 20 hours a week!
- Vacation time
- Time and a half pay for select holidays throughout the year
- Flexible scheduling
- Generous discount on all merchandise including luxury consignment pieces
- Clear pay ranges and always advertise pay for positions
- Earned Wage Access through partner app ZayZoon
- Commuter Benefits
- Employee Resource Group (ERG)
- Clear paths for growth and ongoing professional development
- Opportunities to bond with your team
- Training programs
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
