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BevMo! - Anaheim, CA
posted 2 months ago
Part-time - Entry Level
Anaheim, CA
Food and Beverage Retailers
About the position
The Part Time Key Holder at BevMo! by Gopuff is responsible for opening and closing the store, providing excellent customer service, and supporting the management team in their absence. This role involves assisting during high volume periods, training new employees, and ensuring the store operates smoothly while maintaining high standards of service and cleanliness.
Responsibilities
- Provide excellent customer service by greeting and establishing rapport with customers while informing them of the products and services
- Arrive early to open the store and leave late to close the store
- Assist the store in periods of high volume and provide support for new employees
- Knowledge of in house products to provide customers with recommendations
- Assist with inventory management tasks such as restocking merchandise, conducting inventory counts, and identifying discrepancies
- Process cash transactions accurately and efficiently, including opening and closing tills, counting cash, and preparing deposits
- Operate scanners, cash registers, and other electronics
- Follow proper age verification policies
- Ensure all prices and quantities are accurate and provide a customer receipt
- Process refunds and exchanges
- Monitor the sales floor to prevent theft and minimize loss, including conducting bag checks and ensuring adherence to security procedures
- Maintain store cleanliness and assist in maintaining standards on the sales floor, stock room, lockers, and bathrooms
- Train new employees on store procedures, product knowledge, and customer service standards
Requirements
- 1+ years leadership experience in retail, grocery, military, restaurant or equivalent experience
- Ability to work with fluid schedules; be available during peak hours of operation and availability to support stores on nights, weekends, holidays, etc.
- Basic math skills and proficiency in cash handling
- Team-oriented mentality
- Ability to lift up to 49 pounds
- High School Diploma or equivalent
