IKEA - Covina, CA

posted about 2 months ago

Part-time,Full-time - Entry Level
Covina, CA
Furniture, Home Furnishings, Electronics, and Appliance Retailers

About the position

The Retail Cashier and Customer Service role at IKEA focuses on enhancing customer loyalty and ensuring a positive shopping experience. This part-time position involves providing efficient checkout services, resolving customer concerns, and promoting additional products and services. The role emphasizes teamwork and genuine interactions with customers to foster long-lasting relationships in a diverse retail environment.

Responsibilities

  • Build loyalty by ensuring customers have a positive final touchpoint during the IKEA shopping experience
  • Provide an efficient and accurate checkout experience in various areas of the store
  • Offer additional products and services such as home delivery, credit card, and IKEA Family card
  • Resolve customer concerns independently to meet their unique needs and expectations
  • Provide friendly, safe, and efficient car loading and unloading services

Requirements

  • 1 year sales or customer service experience preferred
  • High School Diploma or equivalent

Benefits

  • Generous paid time off, holiday and sick time
  • WiselyPay - get earned wages up to two days early
  • Paid parental leave (up to 16 weeks)
  • KinderCare tuition discount
  • Retirement and bonus plans
  • Co-worker discount, meal deal, and referral bonus
  • Pet insurance program
  • Education assistance and learning programs
  • Safety shoe reimbursement
  • 24/7 telehealth visits
  • Dental and vision plans
  • Medical and Rx plans (must work min. 20 hrs/wk)
  • A fun and inclusive work environment
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