Retail Banker I PT 30 hrs. (Clarendon)

$24 - $32/Yr

TD Bank - Arlington, VA

Full-time - Entry Level

Arlington, VA

Credit Intermediation and Related Activities

About the position

The Retail Banker I is a Customer liaison that is integral to delivering TD's Brand promise by utilizing financial expertise and consultative advice in advising Customers regarding banking solutions/needs. This role contributes to the achievement of business objectives that enable growth through identifying appropriate TD solutions that help Customers achieve their financial goals and optimize their relationship with TD.

Responsibilities

• Proficient in products, services and routine transactions to identify opportunities to educate Customers on Bank products and services.
• Make product recommendations based on Customer needs and highlight product features and benefits.
• Utilize Customer Relationship Management tools to proactively identify Customer solutions and lead-focused outbound sales activities.
• Evaluate issues, errors and problems based on practices and existing precedents or procedures.
• Build working relationships with customers and related teams.
• Participate in Customer outreach, servicing and advice activities to deliver on our unexpectedly human promise.
• Engage in conversations with customers about loan products and facilitate the application intake.

Requirements

• HS Diploma or GED
• 1+ years related experience required
• Superior Customer Service skills
• Strong organization skills to handle multiple tasks in a fast-paced environment
• Excellent communication skills with ability to be concise, clear and consistent
• Demonstrated ability to schedule and prioritize work
• Demonstrated ability to work independently and within deadlines
• Sound judgment in decision making and effective problem solving
• Proficient in Microsoft Office

Nice-to-haves

• Teller experience
• Cross trained to take customer transactions
• Notary License

Benefits

• Base salary and variable compensation/incentive awards
• Health and well-being benefits
• Savings and retirement programs
• Paid time off (including Vacation PTO, Flex PTO, and Holiday PTO)
• Banking benefits and discounts
• Career development opportunities
• Reward and recognition programs