Kendra Scott - Katy, TX

posted 21 days ago

Full-time - Entry Level
Katy, TX
Clothing, Clothing Accessories, Shoe, and Jewelry Retailers

About the position

As a full-time Assistant Manager, you are the Store Manager's 'right hand' in developing and implementing the business strategy and leading brand experience of the store. Your passion lies in training and coaching your team into highly effective connectors who consistently provide an unforgettable WOW experience for all guests. With your support, your team achieves revenue targets, prioritizes philanthropic impact, and delivers operational excellence! Most importantly, you and your team represent the Kendra Scott culture uniquely and positively!

Responsibilities

  • Model, teach, and coach WOW service with a 'customer is our boss' mentality.
  • Drive sales by maximizing overall store productivity and building guest connections through WOW experiences.
  • Motivate and inspire your team through feedback and recognition.
  • Increase brand awareness through philanthropic efforts and community initiatives.
  • Gain the confidence and trust of others through honesty and authenticity.
  • Articulate clear messages and provide ongoing performance feedback.
  • Thrive in various areas of the business and apply learnings to different situations.
  • Bring people together to leverage their skills and knowledge.
  • Approach new opportunities and challenges with urgency and enthusiasm.
  • Champion ideas and positions while caring personally about people.
  • Take responsibility for actions and instill confidence in others.
  • Make decisions based on analysis, wisdom, experience, and judgment.

Requirements

  • Must be over the age of 18.
  • Ability to lift and move at least 50 lbs.
  • Ability to bend, squat, twist and reach.
  • Ability to stand and/or walk for at least 6 hours per shift.
  • Ability to work a flexible schedule to meet the needs of the business, including evening, weekend and holiday shifts.

Nice-to-haves

  • Bachelor's degree or equivalent work experience.
  • Experience leading functional teams in a retail management role.
  • Strong multi-tasking and attention to detail skills.
  • Ability to lead and develop teams with a focus on career impact.
  • Strong connections with local media, non-profit organizations, and key partners.
  • Passion for Kendra Scott and its values of Family, Fashion, and Philanthropy.
  • Willingness to relocate long-term for career growth opportunities.
  • Availability to work at least 30 hours per week, including nights and weekends.
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