Server AM restaurant

Pyramid Global Hospitality•Cleveland, OH

2d•$8 - $9•Onsite

About The Position

Pyramid Global Hospitality is seeking a highly motivated, customer-focused 1st shift AM Restaurant Server to join their team at the Cleveland Marriott East. Servers are the face of the restaurant and are responsible for ensuring a positive customer experience. This role involves preparing the restaurant pre-shift, greeting guests, presenting menus, taking accurate orders, and finalizing the guest experience through timely and accurate bill presentation. The ideal candidate will have an engaging attitude, be quick on their feet, and possess excellent communication skills. This is a great opportunity for someone looking to grow their career in a world-class property.

Requirements

2-4 years of food service experience
Knowledge of wine, beer, cocktails, and spirits
Ability to work under pressure in a fast-paced environment
Excellent communication skills
Availability to work a flexible schedule any day of the week and schedules as early as 6 am

Nice To Haves

Engaging and welcoming personality
Descriptive and sales-oriented
Passion for creating an exceptional experience for all guests

Responsibilities

Prepare the restaurant pre-shift for the service ahead
Greet guests as they arrive or move about the restaurant
Guide guests on their culinary journey through descriptive selling of the menu
Be accurate in order taking, confirming all special requests
Understand menu details to enhance conversation
Work collaboratively with other restaurant servers and kitchen/bar staff
Assist guests who have concerns to guide them to a resolution that leaves them happy
Finalize the experience through timely and accurate bill presentation