Restaurant Manager - Delilah
About The Position
The Restaurant Manager for Delilah at Wynn Las Vegas is responsible for leading daily operations within a high-profile, luxury dining and entertainment venue. This role ensures seamless execution of service, exceptional guest experiences, and alignment with Wynn’s Forbes Five-Star standards. Delilah operates as a modern-day supper club, blending fine dining, live entertainment, and nightlife energy. The Restaurant Manager must deliver elevated hospitality while managing a dynamic environment that includes VIP clientele, high-volume service periods, and entertainment-driven dining.
Requirements
- High school diploma or equivalent required
- 2+ years of management experience in fine dining, luxury hospitality, or nightlife-driven restaurants
- Must be able to obtain and maintain all required work cards and gaming licenses
- Food Safety Certification (e.g., Health Card) required
- Alcohol Awareness certification required
Nice To Haves
- degree in Hospitality or related field preferred
- Experience in high-volume, VIP-driven environments preferred
Responsibilities
- Oversee all front-of-house operations, ensuring seamless service flow across dining, lounge, and entertainment components
- Manage opening, operating, and closing procedures to ensure readiness and adherence to Wynn standards
- Monitor dining room pacing, table turns, and guest flow to maximize both experience and revenue
- Ensure all environmental elements (lighting, music, temperature, presentation) align with the Delilah brand experience
- Deliver highly personalized service aligned with Wynn’s luxury hospitality standards
- Engage and interact with VIP guests, ensuring expectations are anticipated and exceeded
- Resolve guest concerns immediately, implementing service recovery strategies when needed
- Collaborate with VIP Services, Nightlife, and Casino Marketing teams to enhance guest experiences
- Recruit, train, mentor, and supervise FOH team members including servers, hosts, and support staff
- Conduct pre-shift meetings to communicate VIPs, events, entertainment schedules, and service priorities
- Foster a high-performance culture that promotes professionalism, accountability, and collaboration
- Provide coaching, performance evaluations, and corrective action when required
- Drive revenue through optimized seating strategies, upselling, and premium guest experiences
- Monitor labor, scheduling, and productivity to meet financial targets
- Control inventory and purchasing, ensuring alignment with cost objectives
- Analyze business trends, guest feedback, and performance metrics to improve operations
- Coordinate closely with entertainment, nightlife, and event teams to execute nightly programming
- Ensure smooth transitions between dining, live performances, and late-night atmosphere
- Support private events, special activations, and high-profile bookings
- Ensure adherence to all health, safety, and sanitation regulations
- Maintain compliance with company policies and Nevada regulatory requirements
- Uphold Wynn grooming, uniform, and presentation standards across all team members
- Act as an ambassador of the Wynn brand and Delilah concept
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
