Restaurant Manager - Las Brisas

Xperience XRG Careers•Laguna Beach, CA

3d•$70,000 - $80,000•Onsite

About The Position

The Restaurant Manager plays a pivotal role in fostering a culture of excellence, refinement, and impeccable service within the elevated dining establishments. Through strategic training initiatives and continuous improvement, they contribute significantly to the establishment's reputation, ensuring it remains a distinguished and sought-after destination for elevated dining experiences.

Requirements

Collaboration; Collaborate consistently with HQ Training & Development, kitchen staff, sommeliers, and other departments to ensure a cohesive and synchronized approach to service and customer experience.
Adaptability; Flexibility to adapt training methods based on changes in food and beverage menu, service standards, or industry trends.
Strategic thinking to contribute to the overall success of the establishment.
Strong verbal and written communication skills for effective collaboration with leadership. staff, and guests.
3 years’ experience in supervisory position, in a high-volume fine dining full-service restaurant.
Ability to work independently and as a team.
Valid Driver’s License with clean motor vehicle driving record.
Proof of eligibility to work in the United States.
21+years of age.

Responsibilities

Facilitates Signature brands training programs tailored to the brands specific needs of elevated dining service, including customer service, etiquette, and upscale presentation with the partnership and support of HQ Training and Development team.
Implement and lead ongoing training sessions to keep the staff updated on menu changes, new offerings, and evolving service standards.
Support the onboarding process for new hires, ensuring they are acquainted with the restaurant's culture, service standards, and elevated dining protocols.
Establish methods for monitoring and evaluating the performance of staff, identifying areas for improvement and providing constructive feedback.
In-depth knowledge of Food, Beverage, Wines, Spirits, and Standards.
Develop training modules to enhance staff knowledge of the menu, including detailed descriptions of dishes, ingredients, and recommended pairings.
Communicate service standards that align with the elevated dining concepts, covering aspects such as table settings, wine service, and guest interaction.
Develop training materials to enhance staff knowledge of wines, spirits, and cocktails, with an emphasis on pairing recommendations and serving protocols.
Train staff on the art of customer interaction in a fine dining setting, including maintaining professionalism, handling special requests, and creating a personalized experience.
Supporting effective upselling techniques, ensuring staff can confidently recommend premium menu items and beverages.
Provide guidance on fine dining etiquette, including proper use of cutlery, napkin etiquette, and other elevated dining protocols.
Ensure that all staff members are well-versed in compliance with health and safety regulations, alcohol service laws, and any other relevant industry standards.
Assists and/or completes additional tasks as assigned.