Invited - Akron, OH

posted 9 days ago

Full-time - Mid Level
Akron, OH
10,001+ employees
Amusement, Gambling, and Recreation Industries

About the position

The Restaurant Manager will oversee daily food and beverage service in the Club restaurant operations. Assure all Food and Beverage operations and Member services are coordinated to exceed Member expectations, while ensuring the standards of service and safety guidelines are met.

Responsibilities

  • Maintaining Invited service standards as outlined in the Hospitality First training program at high standards.
  • Directly or indirectly supervise, as directed, service staff to ensure consistent service and execution of Member/Guest FB experience.
  • Have a complete and comprehensive knowledge of the a la carte menu, including daily features and specials.
  • Responsible for possessing clear knowledge of all various liquors, beer and wines available at the Club.
  • Accurately execute Member/Guest orders and requests in a timely fashion.
  • Start opening procedures for breakfast, lunch or dinner (depending on shift). Including completing closing procedures as applicable.
  • As applicable, attend, lead and/or participate in all staff meetings, as well as participate in daily line-ups, weekly service training meetings and special training sessions when requested.
  • As directed, assist in the implementation of various training programs to the service personnel.

Requirements

  • 2+ years experience in restaurant or club related field in Food Beverage Industry.
  • High school diploma or equivalent.
  • Computer literacy required/Spreadsheet knowledge required.
  • Good communication skills, ability to be a strong leader.

Nice-to-haves

  • Bachelors Degree preferred.
  • Food Handlers Certificate, Alcohol Safety, STAR Service Certification, STAR Trainer Certification, TABC Certification, and CPR Certification preferred.
  • Deals with highly confidential material (i.e. Member/Employee Data).
  • Service STAR Training, Alcohol Management.
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