Restaurant Host - Sports & Social - Philadelphia

Hotel•Philadelphia, PA

9d•Onsite

About The Position

Our hosts know that first impressions are everything. They provide a warm and friendly welcome when our guests arrive or call in with questions. As a host, you’ll greet guests at the door, determine where they’d like to sit and guide them to their table while making casual conversation.

Requirements

Must be RAMP certified.
Required to work nights, weekends, and/or holidays.
Reading and writing abilities are frequently utilized, often when recording and reviewing reservations and table assignment system.
Must be able to read, review and understand seating charts.
Basic mathematical skills are used frequently.
High school diploma or equivalent or equivalent work experience in a high volume, service focused environment.

Responsibilities

Greeting customers as they arrive at the facility and thank them for their patronage upon departure.
Ensuring that a party's special needs or requests for accommodations are met.
Ensuring compliance with all regulatory controls and the State Gaming Agency.
Answering the phones and taking messages/reservations.
Maintaining an accurate wait when necessary.
Occasional bussing of tables when needed to expedite efficient seating of waiting guests.
Communicating effectively with guests, employees, and third parties.

Benefits

Comprehensive health coverage for full-time and part-time Team Members and their eligible dependents
Free Basic Life Insurance
Free Short Term & Long-Term Disability
Retirement Savings with Company Match
Generous Bonus Structure
Annual Merit/Goal Based Pay Increases
Leadership Skills Development & Mentorship Programs
Tuition Reimbursement
Free parking
Free food and discounted meals
Exclusive Discounts on Travel, Services, Goods and Entertainment