Residential Treatment Team Director

$59,000 - $65,048/Yr

New Directions Youth And Family Services - Lockport, NY

Full-time - Mid Level

Lockport, NY

Ambulatory Health Care Services

About the position

The Residential Treatment Team Director at New Directions Youth & Family Services, Inc. is a leadership role focused on overseeing the daily operations of residential services for youth in care. This position is essential for ensuring high-quality care and fostering a therapeutic environment. The director will mentor and manage a dedicated team, collaborate with community partners, and implement trauma-informed care practices. The role emphasizes youth advocacy and aims to create a diverse and inclusive workplace.

Responsibilities

• Provide direct supervision and overall direction, coordination, and evaluation of the Youth Support Specialist Supervisors.
• Provide direction for the overall residential programming in collaboration with the Residential Treatment Team Supervisor.
• Collaborate with intake coordinator, treatment team, and CSE family facilitator to review youth referrals and participate in the intake process as needed.
• Work collaboratively with the Recreation Program and support the Life skills component of the program.
• Responsible for administrative duties in accordance with the organization's policies and applicable laws, including managing interviewing, hiring, and training employees.
• Train new employees and provide in-service training for experienced employees in areas such as agency policy and department procedures.
• Partner within an interdisciplinary management team to provide consistent and professional communication to all departments and staff.
• Serve as the Justice Center liaison and administrative reviewer for physical interventions.
• Assist agency staff members in analyzing case problems and improving their assessment and intervention skills.
• Review case records and have oversight of physical intervention logs.
• Participate in the program's administrative meetings for policy development and monitoring.
• Assist in the development of program policies leading to C.O.A. accreditation and program clarity.
• Counsel youth individually or in groups and in emergencies as needed.
• Ensure program compliance with C.O.A. standards and relevant regulations.
• Serve as an administrative liaison to ensure positive communication with the Department of Social Services and community partners.
• Monitor new literature and developments in congregate care services and juvenile justice.
• Apprise the C.O.O. of significant developments regarding critical incidents, youth, and personnel needs.
• Assume a pivotal role in committees and task forces as necessary.
• Participate in PQI activities to assess for continuous quality improvement opportunities.
• Collaborate with the finance team to develop and maintain a sustainable annual budget.
• Maintain Therapeutic Crisis Intervention and First Aid/CPR certification provided by the agency.
• Attend all mandatory in-service training and supervision meetings.

Requirements

• Bachelor's degree in Human Services or a related field (required).
• Knowledge of Child Welfare and Juvenile Justice systems (required).
• Previous supervisory experience in a similar setting (required).
• Master's degree in Social Work (preferred).
• CPR Certification (required).
• First Aid Certification (required).
• Valid Driver's License (required).

Nice-to-haves

• Licensed Master's in Social Work degree (M.S.W.) from an accredited school of social work (preferred).
• Experience in program administration.

Benefits

• Health insurance
• Dental insurance
• Paid time off
• 401(k) matching