Resident Care Manager

Brio Living Services • Chelsea, MI

5d • $50,000 - $60,000 • Onsite

About The Position

As our Resident Care Manager, you will lead and support a dedicated care team while ensuring residents receive exceptional, compassionate care tailored to their physical, emotional, and social needs. This role combines hands-on leadership with clinical oversight, giving you the opportunity to make a meaningful impact each day while upholding the highest standards of quality and compliance.

Requirements

• Minimum of three (3) years of experience working with the elder population.
• Position will require on-call support with weekend coverage on a rotating basis.
• Position requires the ability to lift and move objects weighting up to 35 pounds without assistance.

Nice To Haves

• Nursing license, a degree in Healthcare Administration or related field, or 5 years or more experience in an assisted living or long-term care setting, with at least 2 years in a supervisory role, is preferred.
• Minimum of two (2) years of experience in memory and dementia care preferred.
• Working knowledge and proficiency of electronic medical records, Point Click Care software preferred.

Responsibilities

• Develop, implement, and update individualized care plans.
• Monitor residents’ physical, emotional, and social needs, providing direct care as needed.
• Ensure accurate and timely documentation of care.
• Lead, mentor, and support Direct Care Supervisors, Med Techs, Resident Care Assistants, and Hospitality Aides.
• Oversee scheduling, coverage, training, performance evaluations, and staff development.
• Collaborate with HR and Caregiver Retention Specialists on recruitment, onboarding, and retention.
• Serve as a liaison between residents, families, and the care team.
• Address concerns, provide updates, and ensure resident satisfaction.
• Ensure all care meets local, state, and federal regulations.
• Participate in audits and inspections; implement corrective actions as needed.
• Monitor care quality, identify improvements, and maintain accurate documentation.
• Assist with budget management and policy implementation.
• Lead emergency response efforts, ensuring resident safety and coordination with services.

Benefits

• Generous 6 weeks of Flexible time off per year—plus paid holidays on top of that.
• Career Growth & Development – Advance your career with tuition assistance and school scholarships up to $3,000 per semester.
• Wellness Program & Reimbursement – Prioritize your health and well-being, reimbursed 120 a year!
• Competitive Benefits for Full-Time Team Members – Enjoy Medical, Vision & Dental Insurance starting on the 1st of the month after 30 days of hire.
• Retirement Savings Plan – Secure your future with employer contributions.
• Team Member Referral Bonus Program – Earn $500 when you bring great people to our team!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree