Residence Hall/Systems Manager

Virginia Union Univ - Richmond, VA

Full-time - Mid Level

Richmond, VA

1,001-5,000 employees

Educational Services

About the position

The Residence Hall/Systems Manager is responsible for planning and overseeing the division's daily operations, ensuring that goals and objectives are met efficiently and effectively. This role requires a dynamic individual who can manage divisional reporting, staff schedules, production operations, and ensure compliance with university policies while fostering a supportive and engaging residential community.

Responsibilities

• Manage divisional reporting and strategic planning.
• Organize and oversee the schedules and work of assigned staff.
• Plan and organize daily activities related to production and operations.
• Measure productivity by analyzing performance data, financial data, and activity reports.
• Assist with budget preparation for the operations unit.
• Prepare and update the organization's operations manual and policies.
• Establish production KPIs and conduct quality assessments.
• Monitor daily operations and address potential issues proactively.
• Build processes to meet business objectives and ensure compliance.
• Develop and manage residence hall communities, providing educational and personal support for students.
• Respond to student concerns and behaviors and advise student organizations.
• Manage facility and administrative tasks related to campus life.
• Implement strategies to enhance resident engagement and satisfaction.
• Develop and manage the annual operating budget for housing operations.
• Identify cost-saving opportunities and optimize resources.
• Maintain accurate records related to housing operations, including occupancy rates and maintenance requests.
• Ensure compliance with college policies, regulations, and legal requirements related to housing.

Requirements

• Bachelor's degree in business management, Business Administration, or a related field is required.
• Extensive knowledge of operations and production management.
• A minimum of five years of related experience is required.
• Ability to run, bend, squat, and walk-in all-weather conditions.
• Must be able to lift 50 pounds.
• Ability to work holidays, weekends, and nights.

Nice-to-haves

• Experience in developing residence hall communities.
• Experience in student support and facility management.
• Experience in campus life.