Researcher/Video Auditor- Brooklyn

Premier Infrastructure & Energy•Brooklyn, NY

8d•Onsite

About The Position

Premier Infrastructure & Energy is currently seeking a motivated and detail-oriented Researcher/Video Auditor to play a key role in ensuring the excellence and reliability of our field operations. This is an office position and is an exciting opportunity to be part of a respected and growing company that’s making a real impact in the Utility space. If you're passionate about quality, thrive in the field, and are ready to grow your career with a forward-thinking team — we want to meet you! Our Researcher/Video Auditor role is crucial to ensure that all company procedures, client standards and safety processes are followed. In this role, the Researcher/Video Auditor will review video taken by our Utility Locators to confirm work location by use of landmarks and ensure proper markings are left at work sites.

Requirements

Excellent attention to detail
Work at our Brooklyn office
Ability to multitask
Ability to read and understand maps (example: Google Maps, identifying North, South, East, West, etc)
Strong communication skills
Computer skills and ability to learn company software
Customer service skills

Responsibilities

Processing 811 Tickets for Underground Utilities
Providing Maps & Records to Field Technicians
Assisting Field Operations with Special Requests
Coordinating & Prioritizing Distribution of Work Volume
Notifying Utility Companies of Critical Facilities
Review all videos to ensure our field work stays in compliance with the business standards.
Utilize our audit program to answer relevant questions for each video audit performed.
Meet weekly audit production to ensure the company meets our client requirements.
After hours on-call rotations.