Research Coordinator: Engineering Program Specialist

$97,344 - $188,100/Yr

Apple - Cupertino, CA

Full-time - Entry Level

Cupertino, CA

Computer and Electronic Product Manufacturing

About the position

The Research Coordinator: Engineering Program Specialist will join the Human Physiology team at Apple, contributing to innovative projects in health and fitness technology. This role requires strong interpersonal communication skills, attention to detail, and a commitment to high-quality research supporting technology development.

Responsibilities

• Assist with the training, education, and supervision of site staff; serve as subject-matter expert on all elements of research protocol.
• Oversee study schedule and develop/monitor roadmap for study timelines and associated milestones.
• Drive cross-functional conversations and serve as point of contact for all study-related inquiries.
• Identify and lead key project initiatives, collaborating with the team to accomplish established project goals.
• Engage and communicate with participants to support in-person and remote resolution of data quality and protocol compliance issues.
• Assist with participant recruitment and monitor recruitment pipeline and enrollment/participation statistics.
• Distribute surveys, review and collate survey responses and other feedback.
• Assist with troubleshooting data entry issues, including data entry, spreadsheet calculations, and Apple devices.
• Conduct study visits including screening, consent, re-consenting, enrollment, etc.
• Develop and manage interim reports for principal investigators, sponsors, review boards, and monitors as needed.
• Provide timely, accurate, and complete reporting of adverse events, unanticipated problems, deviations, and noncompliance to review boards and sponsors.
• Facilitate cross-functional discussions and present progress updates/results to cross-functional partners and leadership as necessary.
• Engage with potential and existing third-party vendors to evaluate adherence to scheduled deliverables and manage shared data-tracking documents.
• Manage inventory of study devices, including coordination of current and future device needs across multiple lab locations.
• Assist with the development of research protocols, consents, and participant-facing materials as needed.
• Track study progress and provide regular status reports; work with internal and external study partners to ensure protocol and regulatory compliance.

Requirements

• Requires BA/BS degree or equivalent experience.
• Experience managing, organizing, and maintaining large quantities of data.
• High attention to detail.
• Excellent writing and verbal communication skills, and strong ability to multitask.
• Strong customer service and technical support experience.

Nice-to-haves

• Demonstrated ability and willingness to learn new tools/skills, and ability to adapt and pivot quickly as needed.
• Strong human research background with clear understanding of study lifecycle management.
• Demonstrated commitment to research ethics and data privacy.
• Previous work experience requiring high engagement with people.
• Familiarity with Apple products.
• Familiarity with Numbers and/or Excel spreadsheet formula creation and data management.
• Project management experience.
• Experience in developing creative, participant-facing content for research studies.

Benefits

• Comprehensive medical and dental coverage.
• Retirement benefits.
• Discounted products and free services.
• Reimbursement for certain educational expenses, including tuition.
• Opportunity to participate in Apple's discretionary employee stock programs.
• Eligibility for discretionary bonuses or commission payments.
• Relocation assistance.