Michaels Storesposted 2 months ago
$16 - $22/Yr
Entry Level
Torrington, CT
1,001-5,000 employees
Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

The position involves leading and supporting inventory management and merchandising standards while ensuring a well-stocked and well-merchandised store for customers. The role includes assisting customers in finding products and delivering friendly customer service. Major activities include managing adherence to Standard Operating Procedures (SOPs), supporting truck processes, executing planogram processes, managing shrink and safety programs, and serving as Manager on Duty (MOD). The position also involves maintaining seasonal sets, assisting with talent development, and promoting a positive work environment.

Responsibilities

  • Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOP's) and Company programs to ensure compliance to applicable laws and requirements.
  • Manage and support the truck processes and lead the teams to ensure standards are met; achieve your KPI's and manage your team to achieve their role KPI's.
  • Manage, execute and support the planogram process (POG's) to standard.
  • Manage, execute and support the AD set processes.
  • Manage and execute shrink and safety programs.
  • Serve as Manager on Duty (MOD).
  • Maintain seasonal sets and the feature space to our visual merchandising standards.
  • Assist with interviewing, on-boarding, coaching, observing and training of new Team members; support with Talent Development activities; participate in Performance Mgmt. activities of your team; utilize the leadership competencies for continued self-development.
  • Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization's vision and values; project a positive image and serve as a role model for others.
  • Acknowledge customers, help locate product and provide solutions.
  • Assist with Omni channel processes.
  • Cross trained in Custom Framing selling and production.

Requirements

  • Retail merchandising and customer service experience preferred.

Benefits

  • Health insurance (medical, dental, and vision)
  • Paid time off
  • Tuition assistance
  • Generous employee discounts
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