Replacement Sales Representative
Airtron•Houston, TX
•Hybrid
About The Position
The Replacement Sales Representative assesses homeowner needs, develops and presents HVAC comfort solutions to new and existing residential customers.
Requirements
- 1+ years’ experience in outside sales
- High school diploma or GED
- Proven track record of sales success
- Intermediate computer skills and able to use Microsoft Office (Word, Excel, PowerPoint and Outlook)
- Strong relationship building skills, customer focused and disciplined
- Strong negotiation and influencing skills
- Strong presentation skills.
- Must be able to communicate in English effectively, both verbally and in writing
- Excellent verbal and written communication skills
- Valid driver's license required
- Ability to work overtime with little notice; weekend hours may occasionally be required.
Nice To Haves
- 3+ years’ experience in outside sales
- In-home service agreement sales and estimating experience
- Knowledge of HVAC equipment
- Bilingual English/Spanish
- Completed college coursework
- Consultative and collaborative selling approach
- Must be organized and able to coordinate a large volume of requests
- Proactive mindset
- Must be able to work independently
- Mechanical aptitude
- Strong organizational skills, attention to detail and the ability to multi-task
- Willingness to learn and be a part of a team
- Positive attitude and a team player
- Ability to build positive relationships with customers, both internal and external
- Willingness and ability to work collaboratively with all levels of the organization.
- Safety mindset and acceptance of a safety culture
- Related experience may be substituted for education
Responsibilities
- Generates leads through customer referrals, door hangers and other marketing avenues
- Recommends solutions and linked to customer objectives
- Builds rapport with customers by observing and perceiving customer’s interests and emotions
- Builds sustainable relationships with customers to cultivate future business
- Presents products and generate lead and sales opportunities to Big Box associates
- Maintains a closing ratio on technician-generated leads of 70% or higher
- Maintains a closing ratio on marketed leads of 50% or higher
- Maintains an average sale price set forth by the brand
- Performs required surveys on every call
- Completes all paperwork in a timely and accurate manner on all leads, including financing paperwork and the collection of cash payments
- Conducts daily activities with the highest level of honesty and integrity and always displays a positive attitude toward fellow Team Members and customers
- Arrives at all appointments and meetings ahead of schedule
- Provides 100% satisfaction to each customer
- Prepares estimates for contracts and proposals
- Follows-up on sales leads and lists, both self-generated and via other sources
- Manage multiple opportunities particularly focusing on selling service agreements and new equipment
- Sell, renew and expand renewable service agreements, to both new and existing customer
- Follows all company policies and procedures, including but not limited to safety
- Other duties as assigned
- Duties may vary by location.
Benefits
- Airtron is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
