Rental Staff

County of Roanoke Virginia • Roanoke, VA

1d • Onsite

About The Position

Performs routine work in opening and securing rental spaces of Green Ridge Recreation Center. Provides facility set-up and materials in accordance with rental needs. Provides exceptional customer service to rental group. Performs other duties as assigned. Hours Required for this position: 20 hours per week. Shift Hours and/or Days worked: Monday-Sunday.

Requirements

• Graduation from high school or equivalent
• One or more years of customer service experience required (could be in a variety of settings)
• Valid Virginia driver’s license with good driving record.
• CPR, First Aid, and AED.
• Strong ability to work with public in person and by phone.
• Ability to advise on and interpret policies in researching and resolving customer inquiries, requests and complaints.
• Ability to follow oral and written direction and work procedures.
• Ability to take initiative as well as follow-thru.
• Skill using Microsoft Word, Excel, and other computer software.
• Subject to a complete criminal history and Child Protective Services background search with acceptable results.
• Must be able to perform the job as described in the Physical and Environmental Demands section of this job description.
• Must be willing to work a flexible schedule including nights, weekends and some holidays.

Nice To Haves

• Three or more years of customer service experience.

Responsibilities

• Performs appropriate room set-up for each rental.
• Ensures that all Green Ridge Rental Agreements are being followed.
• Ensures the safety of rental and general users of Green Ridge Recreation Center.
• Facilitates activities for the rental, if necessary.
• Provides exceptional customer service for the rental group.
• Ensures that rental starts and leaves are according to schedule.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED