Needham Bank - Needham, MA

posted about 2 months ago

Full-time - Mid Level
Needham, MA
Credit Intermediation and Related Activities

About the position

The Relationship Manager for Middle Market at Needham Bank is responsible for sourcing, evaluating, and managing a portfolio of commercial and industrial (C&I) loans. This role involves developing relationships with middle market clients, analyzing their financial status, and facilitating loan requests from application to funding. The position requires a strong focus on customer service and the ability to cross-sell bank products while adhering to regulatory standards.

Responsibilities

  • Initiate and develop relationships with Middle Market C&I customers; actively manage loan requests from application stage to funding.
  • Analyze applicant financial status, credit strength, and supporting evaluations to determine feasibility of granting loans.
  • Originate and close new loans to existing customers and prospects with revenues ranging from $5MM-75MM and aggregate lending needs ranging from $1MM to $10MM.
  • Present new loan requests and other reports to the appropriate approval authorities within the Bank.
  • Stay abreast of new types of loans and other financial services and products to better meet clients' needs.
  • Work with clients to identify their financial goals and to find ways of reaching those goals.
  • Confer with team leader to aid in resolving commercial loan application problems as necessary.
  • Manage and grow a significant existing commercial loan portfolio.
  • Cross-sell other bank products including deposit products and cash management.
  • Respond to customer and prospect inquiries.
  • Coordinate ancillary banking needs to the appropriate Needham Bank representative.
  • Assist in the collection/work out activities with troubled/non-performing assets.
  • Represent the Bank at various community functions.
  • Participate on Bank task forces and committees as assigned.

Requirements

  • Knowledge of financial institution policies and procedures.
  • Strong knowledge of commercial lending practices and related areas.
  • Good sales, organizational, communication and public relations skills.
  • Strong analytical and interpersonal skills.
  • Knowledge of credit and lending policies and procedures.
  • Ability to build strong relationships and alliances across the organization.
  • Ability to adapt to change and multi-task.
  • Reliable and highly self-motivated.
  • Superior customer service skills, exceeding customers' expectations.
  • Fluent written and verbal English communication skills.

Nice-to-haves

  • Experience in portfolio management for two or more years.
  • Educated in banking federal and state regulations and laws.
  • Knowledge of economic and accounting principles and practices.

Benefits

  • Fully paid medical and dental insurance
  • HRA
  • 401(k) plan with an 8% bank match
  • Paid time off (PTO)
  • Paid holidays
  • Bonus program
  • Flexible spending accounts
  • Vision service plan
  • Group term life insurance
  • Short and long term disability insurance
  • Tuition reimbursement
  • Employee Assistance Program
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