Specialist-Registration I

IU Health • Carmel, IN

8d • Onsite

About The Position

The Registration Specialist I will be responsible for welcoming patients, managing the check-in/check-out process, scheduling appointments, updating patient demographics, verifying insurance, and collecting co-pays. This role also involves answering incoming calls, directing patients and visitors, and ensuring accurate financial and demographic records for billing and clinical outcomes. The position operates in a professional and collaborative environment focused on clear communication and positive impact, aiming to provide an excellent patient experience.

Requirements

• High School Diploma or GED.
• Basic proficiency in Microsoft Office (Word, Excel, PowerPoint).
• Ability to learn and retain medical coding (ICD-10, CPT preferred).
• Strong attention to detail and ability to interpret insurance information.
• Strong communication and interpersonal skills.
• Ability to initiate tasks and follow through.
• Team-oriented and reliable.
• Commitment to providing a positive patient experience.

Nice To Haves

• Previous experience in a healthcare setting.
• Familiarity with medical terminology and clinical practices.

Responsibilities

• Welcome patients and manage check-in/check-out process.
• Schedule appointments and update patient demographics.
• Verify insurance and collect co-pays.
• Answer incoming calls and direct patients/visitors appropriately.
• Ensure accurate financial and demographic records for billing and clinical outcomes.

Benefits

• Access to many diverse opportunities to learn and develop in meaningful ways that matter most to you, such as advanced clinical training, leadership development, promotion opportunities and cross training development.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED