Registration & Financial Counselor - PRN - Mon-Fri 8am-5p (NO evenings or weekends)

About the position

Interested in a career with both meaning and growth? Whether your abilities are in direct patient care or one of the many other areas of healthcare administration and support, everyone at Parkland works together to fulfill our mission: the health and well-being of individuals and communities entrusted to our care. By joining Parkland, you become part of a diverse healthcare legacy that's served our community for more than 125 years. Put your skills to work with us, seek opportunities to learn and join a talented team where patient care is more than a job. It's our passion. Must be able to travel to different locations in DFW.

Responsibilities

• Interviews patients at the time of entry to advise the patient of the optimal funding program.
• Begin eligibility determination and assure that all Parkland patients are screened and qualified for assistance.

Requirements

• Associates degree preferred.
• Must have two years of experience in determining financial eligibility for government funding, program funding, public funding or patient assistance programs in a physician or hospital business office setting.
• Must have two years of experience working with multiple computer systems such as patient, registration/accounting system, document imaging, scanning, proprietary payer websites and data quality monitoring.
• Must have two years of experience in patient access, billing, cash collections, insurance, appointment scheduling preferred.
• Must score 80% on pre-employment spelling test.
• Must be able to interview patients for the purpose of financial eligibility determination.
• Must be able to demonstrate a working knowledge of personal computers and other standard office equipment.
• Must demonstrate ability to type 20 words per minute with a maximum of 3 errors.
• Must have basic knowledge of medical software.
• Must have basic knowledge of public assistance programs and required forms.
• Must have knowledge of third party payors and insurance verification procedures.
• Must understand managed care and insurance contractual arrangements.
• Must be detail oriented, possess basic mathematical skills, and have sharp analytical skills to resolve financial issues.
• Must demonstrate a positive demeanor, good verbal and written communication skills, and be professional in both appearance and approach.
• Must be able to handle potentially stressful situations and multiple tasks simultaneously.
• Must be able to communicate effectively with patients, families, government entities, insurance companies, and Parkland staff.
• Must be able to solve problems within the guidelines of established policies and procedures.
• Basic medical terminology knowledge preferred.
• Must be able to successfully complete additional job related training when offered.

Nice-to-haves

• Certified Healthcare Access Associate (CHAA) preferred.
• Certified Patient Account Technician (CPAT) preferred.
• Certified Revenue Cycle Representative (CRCR) preferred.