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ChenMedposted about 1 month ago
Entry Level
Remote • Houston, TX
Ambulatory Health Care Services
Resume Match Score

About the position

The Registered Nurse, Care Line, is responsible for providing telephonic triage directional patient care advice for general and specific illnesses, health related issues, client counseling, patient advocacy, health education and referral and resource management to ChenMed patients and their families. Providing on-call coverage, the incumbent in this role provides remote clinical advice and Emergency Triage assessments within license and as possible given technology and medium. The registered nurse collaborates with primary caregivers and others on the interdisciplinary care plan team to provide a team approach of care.

Responsibilities

  • Connects with patients via phone or video call. Interviews and questions patients to collect health history and uses a computer system to record and store comprehensive and focused data relating to the health needs of patients and families.
  • Provides health assessment and treatment solutions, monitors patient health and at-home care, aids in emergency scenarios and promotes patient wellness.
  • Based on technology available, monitors a patient's blood oxygen levels, heart rate, respirations, blood pressure and blood glucose as well as other assessment measures.
  • With the help of video chatting, identifies patient's symptoms and conditions. Analyzes data to determine the appropriate health maintenance and identify appropriate outcomes for patient and family.
  • Collaborate with on-call providers as needed to support expected clinical outcomes for the patient and family.
  • Evaluates and documents progress toward the anticipated outcome. Assist in ensuring achievement of optimal patient outcomes using Telemedicine. Documents interventions in a readable, understandable language.
  • Aids in enhancing the quality and efficacy of the organization's telehealth practices and professional nursing practice through successful utilization and improvement of outcomes that demonstrate program efficacy.
  • Utilizes appropriate resources to plan and provide services that are safe, effective and fiscally responsible.
  • Performs other duties as assigned and modified at manager's discretion.

Requirements

  • Associate Degree in Nursing required, Bachelor's Degree in Nursing preferred
  • Nurse Licensure Compact license required, ability to obtain additional licenses as requested by the organization within 90 days of hire
  • Basic Life Support (BLS) certification from the American Heart Association or American Red Cross required
  • Minimum of 3 years acute clinical nursing work experience preferred
  • Minimum of 2 years experience in Emergency Nursing Services, or Emergency Triage, or Urgent Care highly preferred
  • Experience working with older adult populations highly preferred
  • Minimum of 1 year virtual care experience is a bonus

Benefits

  • Great compensation
  • Comprehensive benefits
  • Career development and advancement opportunities
  • Great work-life balance
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