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About the position
Washington Regional Medical System is a community-owned, locally governed, non-profit health care system located in Northwest Arkansas in the heart of Fayetteville. Our mission is to improve the health of people in the communities we serve through compassionate, high-quality care, prevention, and wellness education. The organization has been recognized as the #1 hospital in Arkansas for four consecutive years by U.S. News & World Report. The Registered Nurse - Unit Manager will report to the Director of Nursing and will be responsible for managing, directing, and planning all clinical functions of the delivery of care within Medical Surgical Services. This role involves direct supervision of clinical coordinators, charge nurses, RNs, techs, acute care nursing assistants, and unit secretaries. The manager will assist in establishing and maintaining unit policies and procedures and will work to establish effective relationships with patients, families, physicians, employees, volunteers, and vendors.
Responsibilities
- Assist the director with hiring, orienting, and supervising staff
- Responsible for all departmental functions in support of the hospital mission, vision, and facility goals
- Meet with staff and administration team on a regular basis to solve problems, improve quality and efficiency of patient care
- Evaluate personnel, maintaining financial compliance, record keeping and reporting, and assists in achieving quality patient care, national patient safety goals and regulatory requirements
- Oversee coordination of care and participates in the professional nursing care of patients within an assigned unit
- Establish effective working relationships with all constituencies including patients, patient families, physicians, employees, volunteers, community partners, and vendors
- Strive to improve and facilitate patient care and satisfaction supported with evidenced-based practices
- Identify the cost-effective systems needed to support the business of the department
- Assist in creating and implementing QI objectives in areas of nursing and patient safety
- Establish and maintain unit policies and procedures
- Act as an advocate in representation of all nursing staff
- Serve as a resource in clinical situations
- Resolve problems that arise in the normal course of the work
- Provide supervision over the assessment, planning, implementation, and evaluation of patient care
- Receive formal and informal grievances and conducts preliminary discussions for settlement when necessary
- Issue disciplinary action for employees as necessary
- Perform full performance level professional nursing work and enhances professional growth and development through participation in educational programs, reviewing current literature, in-service meetings, workshops, and research
- Ensure that program and services meet accrediting standards for the Joint Commission and other accrediting programs and nationally recognized associations
- Assist with educating staff with departmental equipment, techniques, processes, and policies
Requirements
- Must be a graduate of an accredited nursing program
- Bachelor's of Nursing, required
- Registered Nurse license and BLS, required
- Minimum 3 years clinical nursing experience, required
