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Registered Nurse Intake

$71,115 - $105,518/Yr

Intermountain Health - Little Rock, AR

posted 18 days ago

Full-time - Entry Level
Little Rock, AR
Hospitals

About the position

The position involves performing telephone assessments for referred patients to determine their appropriateness for admission and coordinating necessary services. The role emphasizes excellent customer service, triage, and patient placement, while also acting as a clinical resource for the healthcare team. The intake process, documentation, and insurance eligibility verification are key responsibilities, ensuring compliance with agency guidelines and effective communication with all stakeholders.

Responsibilities

  • Perform telephone assessments of referred patients to determine appropriateness for admission.
  • Coordinate services for patients based on assessment outcomes.
  • Provide excellent customer service to all referral sources.
  • Participate in agency marketing efforts.
  • Complete the intake process according to agency guidelines.
  • Obtain and evaluate the appropriateness and completeness of initial physician's orders.
  • Ensure completion of documentation related to patient care.
  • Determine insurance eligibility through understanding of Medicare regulations and private pay options.

Requirements

  • Current RN licensure.
  • One year of acute patient care or homecare experience.
  • Basic computer skills and excellent customer service skills.
  • Ability to work independently and prioritize tasks in a fast-paced team environment.
  • Ability to exercise courtesy, tact, and sensitivity with team members and customers.

Nice-to-haves

  • Bachelor's Degree in Nursing (BSN) from an accredited institution.
  • Experience in homecare, insurance, or with third-party payers.
  • Prior leadership experience.
  • Experience with Horizon computer software.

Benefits

  • Competitive salary based on experience.
  • Comprehensive benefits package including insurance options, fitness discounts, and paid time off.
  • 401(k) with employer contribution.
  • Tuition assistance.
  • Up to $400 annual caregiver incentive.
  • $1,500 referral bonus.
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