Regional Manager - Buffalo NY
About The Position
Because We Invest in YOU! Must live in travel distance of the Buffalo NY region including - Amherst, Dunkirk, Niagara Falls, Lockport and surrounding areas. At 7 Brew, it’s more than coffee—it’s about brewing smiles one cup at a time. Built on kindness, connection, and community, every guest interaction is a chance to make someone’s day brighter. Brewtopia, an energetic and passionate 7 Brew franchise group, is proud to bring the bold, people-first energy of 7 Brew to Western New York. With proven success in quick-service operations, we’re driven by operational excellence, strong leadership, and a fun, high-energy drive-thru experience that stands out from the crowd. We’re looking for a Regional Manager to lead and inspire our Buffalo market—someone who thrives on building teams, creating exceptional guest experiences, and growing a winning culture. OUR VALUES Strive for Excellence – We raise the bar every day. Elevate Others – We build people up. Results Driven – We focus on impact. Visionary – We dream big and lead with purpose. Exceed Expectations – We go beyond what’s expected. WHAT WE OFFER Competitive Salary: $75,000 per year Performance Bonus: Eligible for company performance incentives Car Allowance: Up to $500/month Cell Phone Stipend: $50/month Comprehensive Benefits: Health insurance, 401(k) with match, generous PTO Growth & Development: Clear career path with hands-on coaching and training More Than Coffee: Energy drinks, teas, smoothies, and Italian sodas to keep you fueled Requirements ROLE OVERVIEW The Regional Manager ensures consistency, quality, and operational excellence across multiple 7 Brew locations in the Buffalo area. This leader will support shop managers, drive team performance, and create a positive, people-first environment where every guest leaves smiling.
Requirements
- Proven experience leading teams in quick-service, drive-thru, or coffee environments.
- Strong leadership and communication skills—you inspire others through action.
- Financial acumen—comfortable with labor, COGS, and performance metrics.
- Ability to manage multiple priorities in a fast-paced, people-first environment.
- Working knowledge of POS, scheduling systems, and reporting tools.
- Must be able to sit, stand, and move for long periods.
- Ability to lift up to 50 lbs occasionally.
- Frequent travel between store locations (>75%).
- Flexible availability, including nights and weekends as business demands.
Nice To Haves
- Bachelor’s degree in Business, Hospitality, or related field preferred.
Responsibilities
- Oversee daily operations for multiple drive-thru locations.
- Ensure brand standards in speed, quality, safety, and cleanliness.
- Regularly visit shops to coach teams, resolve issues, and celebrate wins.
- Recruit, train, and mentor Shop Managers and Shift Leads.
- Foster accountability, recognition, and personal growth.
- Conduct regular performance check-ins and training sessions.
- Support and review shop-level budgets, sales targets, and labor costs.
- Monitor performance metrics and implement improvement strategies.
- Partner with ownership on new shop openings and community initiatives.
- Promote the 7 Brew culture of positivity and hospitality.
- Respond to guest feedback promptly and with care.
- Celebrate team milestones and encourage healthy competition.
Benefits
- Competitive Salary: $75,000 per year
- Performance Bonus: Eligible for company performance incentives
- Car Allowance: Up to $500/month
- Cell Phone Stipend: $50/month
- Comprehensive Benefits: Health insurance, 401(k) with match, generous PTO
- Growth & Development: Clear career path with hands-on coaching and training
- More Than Coffee: Energy drinks, teas, smoothies, and Italian sodas to keep you fueled
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What This Job Offers
Job Type
Full-time
Career Level
Manager
