Referral Coordinator

$31,200 - $37,440/Yr

Pcc Medical Holdings - San Antonio, TX

posted 2 months ago

Full-time - Entry Level
San Antonio, TX
251-500 employees
Professional, Scientific, and Technical Services

About the position

The Referral Coordinator at PCC Medical Holdings LLC is responsible for performing administrative and clerical duties to facilitate the referral process for patients seeking specialist care. This role involves maintaining accurate patient records, scheduling appointments, and ensuring timely communication between patients and healthcare providers. The position is essential for ensuring that patients receive the necessary care while adhering to medical regulations and standards.

Responsibilities

  • Maintain ongoing tracking and appropriate documentation on referrals
  • Ensure complete and accurate patient demographic and current insurance information
  • Assist patients with scheduling appointments
  • Review details and expectations about referrals with patients
  • Establish and maintain relationships with identified service providers
  • Responsible for scheduling consultations, diagnostic testing, and surgical procedures
  • Notify patients of scheduled appointments
  • Ensure that referrals are addressed in a timely manner
  • Verify eligibility and benefits through insurance companies, including obtaining prior authorization
  • Notify office manager of any issues or concerns from patients and/or providers
  • Follow up on patient referral inquiries not immediately resolved
  • Assist as needed or directed with other department or business needs

Requirements

  • Bilingual in Spanish
  • 1 year of medical office experience
  • Strong foundation in medical terminology
  • Experience with medical records and medical coding
  • Proficient in insurance verification and managed care
  • Knowledge of HIPAA regulations
  • Familiarity with CPT coding and ICD-10

Nice-to-haves

  • Experience with ICD-9 coding
  • Experience in a fast-paced medical environment

Benefits

  • Health savings account
  • Disability insurance
  • Health insurance
  • Dental insurance
  • 401(k)
  • Paid time off
  • Vision insurance
  • Life insurance
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service