Receptionist

Greenbrier Healthcare Center - Parma Heights, OH

Part-time - Entry Level

Parma Heights, OH

Nursing and Residential Care Facilities

About the position

The Receptionist at Greenbrier Healthcare Center plays a crucial role in maintaining a friendly and positive image for the center. This part-time position involves greeting and directing callers, visitors, and guests, ensuring quality service delivery while supporting team members. The Receptionist is responsible for managing resources effectively and participating in training and educational programs to enhance care quality.

Responsibilities

• Answer telephone calls, determine the nature of the call, and direct callers to the appropriate individual or department.
• Take accurate messages when personnel are unavailable and ensure their accurate delivery.
• Operate the paging/telephone system as required.
• Greet and direct visitors to the appropriate personnel.
• Provide administrative support as assigned.
• Participate in and provide scheduled training, educational classes, and orientation programs to maintain licensure and enhance quality of care.
• Perform other related activities as assigned or requested.
• Maintain and work within established departmental, center, and home office policies and procedures.

Requirements

• High School diploma or GED required.
• Previous receptionist experience required.
• Prior work/life experiences, preferably in a healthcare setting.

Benefits

• Health insurance
• Dental insurance
• Flexible spending account
• Paid time off
• Vision insurance
• 401(k) matching