RECEPTIONIST

About the position

The Psychiatric Institute of Washington provides comprehensive behavioral healthcare for children, adolescents, adults, and senior adults suffering from mental health and addictive illnesses. PIW is a 130 bed, short-term, acute care hospital offering inpatient, partial and intensive outpatient hospitalization, as well as specialized treatment programs for chemical dependency. PIW has an excellent reputation as an innovative hospital with caring, dedicated staff, experienced in the delivery of behavioral healthcare. Situated in the safe, historical Tenleytown neighborhood, PIW is one mile from the Tenleytown Metro stop and within walking distance to local cafes and restaurants.

Responsibilities

• Ensures the communication and customer service operation of the hospital is provided timely and effectively at all times.
• Provides professional customer relations to a patient population of ages 10-65+.
• Monitors video, fire and smoke detector equipment at the front desk and notifies the appropriate on-call personnel in the event of an incident or emergency.
• Acts as answering service for MPG directors and other staff according to written procedures.
• Answers questions and gives information in person or over the telephone, based on knowledge of the hospital and regulations.
• Presents a good first impression to persons entering the hospital.
• Interfaces with hospital management and staff internally.
• Interfaces with all visitors and the general public externally.

Requirements

• High school graduate or equivalent education experience.
• Two years general office experience.

Benefits

• Generous Paid Time Off
• Excellent Medical, Dental, Vision and Prescription Drug Plans
• 401(K) with company match and discounted stock plan
• UHS employee discounted stock option plan
• Tuition Reimbursement and Student Loan Repay Program
• Employee Assistant Program (EAP)
• Life Insurance and Disability Insurances
• Flexible Spending Account
• Pre-tax Metro SmartTrip Benefits
• Career development opportunities within UHS and its 300+ Subsidiaries!
• 30% tuition savings on RN-BSN, MSN, MPH, and MSW degree and certificate programs
• 20% tuition savings on the DNP program with UHS partnered universities