Receptionist
Matrix Technologies - Maumee, OH
posted 2 days ago
About the position
Matrix Technologies, Inc. has been a leading provider of engineering, automation, and systems integration services since 1980. Guided by "The Matrix Way," we value teamwork, collaboration, and fun. Recognized as a Top Workplace, we offer flexible schedules, professional growth opportunities, and market-leading compensation. Our expertise spans multiple industries, and 87% of our projects are from repeat clients, showcasing our commitment to quality and customer satisfaction. Come experience "A Better Process for Success" with us. Join our team as a Receptionist! This is an in-office role based out of our Maumee, Ohio office. The position is hourly and includes eligibility for overtime pay. This position provides a central point of coordination for the office, both internally and externally, as reflected by the duties listed below. As the receptionist often serves as the initial contact with Matrix Technologies, it is important that she/he maintains a congenial and helpful attitude at all times and projects this image in communications with clients and others calling or visiting the office, as well as with the employees.
Responsibilities
- Answer and direct incoming calls
- Greet and assist visitors
- Use paging system to notify employees of calls and visitors if needed
- Greet interview candidates
- Perform functions associated with mailing or delivery of incoming and outgoing correspondence and packages
- Send and receive facsimiles and notify recipients
- Schedule vehicle travel arrangements for the Maumee office
- Schedule use of conference rooms, hotel cubicles and assist in arrangements for meetings as requested
- Maintain logs including rentals, EZ PASS usage, T-Mobile hotspots, digital cameras, fleet cars/vans and keys
- Support to other departments as needed
- Remain at front desk between 8:00 am EST and 5:00 pm EST, except for lunch break and scheduled breaks
Requirements
- High school diploma required
- 1-2 years reception experience staffing a front desk and managing multiple phone lines
- Proficiency with MS Tools including Word, Excel, and Teams
- Command of English grammar, spelling and punctuation
- Organizational skills
- Attention to detail
Nice-to-haves
- Associate degree in business related field preferred
Benefits
- Health Insurance with Prescription Drug Coverage, Dental and Vision Insurance
- Generous Paid Time Off (Extra Days for Purchase) and Nine Paid Holidays
- Paid Parental Leave, Bereavement Leave
- Flexible Work Schedules, Work at Home Options
- Wellness Program with Incentive Dollars, Preventative Health Screenings
- Employee Assistance Program (EAP), Critical Illness and Accident Insurance
- 401(k) and Roth Plans with 5% Match and immediate vesting upon enrollment
- ESOP program
- Market-based competitive Compensation and Overtime Pay for Salaried positions
- Quarterly Bonus Program and Spot Bonus Program
- Pre-Tax Health Savings Account (HSA) with Match, and Pre-Tax Flexible Spending Account (FSA)
- Life Insurance Paid by Matrix and Buy-Up Options
- Short-Term and Long-Term Disability Plan Paid by Matrix
- Technical, Managerial, and Administrative Career Paths
- Onboarding and Mentoring, Internal Training and Cross Training
- PE Certifications, Registration, and Renewals
- Assessments and Leadership Development
- External Certification Programs, Professional Memberships
- Tuition Reimbursement Program
- Regular Employee Updates and Town Halls, Annual Engagement Surveys
- Employee Service Awards and Peer Recognition
- Strong Fundamentals (Core Values)
- Employee Referral Program/Bonus
- Casual Dress
- Discount Programs
- Community Involvement Committee
- Sports Teams and Clubs
