Kidney Care Center Management - Crystal Lake, IL
posted about 1 month ago
Full-time - Entry Level
Crystal Lake, IL
Ambulatory Health Care Services
About the position
The Medical Receptionist at Kidney Care Center Management LLC serves as the first point of contact for patients and visitors, providing essential administrative support to ensure smooth operations within the practice. This role involves managing patient interactions, scheduling appointments, and maintaining accurate patient records, all while upholding high standards of customer service.
Responsibilities
- Attend to patients at the front desk.
- Serve visitors by greeting, welcoming, directing, and triaging them appropriately.
- Answer the phone while maintaining a polite, consistent phone manner using proper telephone etiquette.
- Facilitate patient flow by notifying the provider of patients' arrivals and communicating with patients and clinical staff.
- Register new patients and update existing patient demographics by collecting detailed patient information.
- Schedule appointments in a professional and timely manner.
- Maintain security by following procedures and controlling access.
- Update appointment calendars and schedule meetings/appointments.
- Perform other clerical receptionist duties such as filing, photocopying, collating, and faxing.
- Participate in individual & group projects as directed by management.
Requirements
- High school diploma or equivalent required.
- Medical Assistant diploma preferred.
- Associate's degree preferred.
- Previous experience in a similar capacity preferred.
- Must be PC proficient and able to thrive in a fast-paced setting.
- Experience in Microsoft Office Suite: Outlook, Word, and Excel is a must.
Nice-to-haves
- Excellent written and oral communication skills.
- Strong data entry, organizational, and interpersonal skills.
- Ability to multi-task, work under pressure, and meet deadlines effectively.
- High integrity, team player with patient service focus and flexibility.
Benefits
- 401(k)
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Vision insurance
