A&D Health Care Professionals - Dayton, OH
posted about 1 month ago
Full-time - Entry Level
Dayton, OH
Ambulatory Health Care Services
About the position
The Receptionist at A&D Health Care Professionals is responsible for managing front desk operations, directing customers to the appropriate departments, and providing clerical support. This role is essential for ensuring excellent customer service and maintaining confidentiality in a busy healthcare environment.
Responsibilities
- Direct customers at the front entrance and on the telephone to the correct department or employee.
- Perform clerical responsibilities including medical records filing, faxing, and managing incoming/outgoing mail.
- Process payroll and collaborate with co-workers to deliver excellent customer service.
Requirements
- Two years of experience using a multi-line phone system.
- One year of experience in hosting or customer service.
- Positive attitude and excellent phone and interpersonal skills.
- Ability to multi-task and work well in a busy office setting.
- Clear understanding of confidentiality and HIPAA principles.
Nice-to-haves
- Customer service experience in a healthcare environment.
- Experience with electronic medical records (EMR) systems.
Benefits
- Health insurance
- Dental insurance
- 401(k)
- Paid time off
- Vision insurance
- 401(k) matching
- Life insurance
