About The Position

Stamford Health is seeking full-time Receptionists/Schedulers for its Medical Group. This role is a front-line position responsible for creating a welcoming patient experience, managing scheduling, registration, and front-desk operations. The position involves coordinating appointments, verifying information, supporting financial processes, and collaborating with clinical teams to ensure smooth patient care. This is an opportunity to grow a career in healthcare within a leading health system.

Requirements

  • High school diploma or equivalent required.
  • Three years of related experience required OR minimum of 1 year of related healthcare experience required.

Nice To Haves

  • 1-3 years of related front office or customer service experience preferred.

Responsibilities

  • Provide the full scope of reception and administrative office support services to the practice.
  • Greet and direct visitors/patients courteously and professionally.
  • Obtain, verify and/or update patient demographic information.
  • Collect co-pay and copy of the patient’s insurance identification card.
  • Assist with answering and screening calls and the triaging process of all incoming telephone calls for urgent information or services.
  • Schedule appointments and record and forward messages as required.
  • Respond to requests for routine information or assistance within scope of knowledge and authority and refer visitors to appropriate staff members as necessary.
  • Initiate calls as requested by Physician, Office Manager or other professional staff.
  • Responsible for opening/closing office duties as needed.
  • Photocopying, faxing, and distributing documents as required and in a timely manner.
  • Perform other duties as assigned.
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