CRISTA Ministries - Silverdale, WA

posted 4 days ago

Silverdale, WA
Religious, Grantmaking, Civic, Professional, and Similar Organizations

About the position

This position is responsible for greeting residents, visitors and vendors who come to Crista Shores. Accommodate the variety of needs for residents at Crista Shores. Answer phone calls to Crista Senior Community (CSC) and all of CRISTA Ministries as needed.

Responsibilities

  • Respond to smoke alarms, and handle/refer as appropriate.
  • Act as greeter and facilitator courteously and professionally for residents, family members/advocates, visitors and vendors who call or enter Crista Shores (CS).
  • Ensure that all visitors/vendors sign in and out of buildings. Respond to alarms; handle/triage for fire and disaster.
  • Meet and/or refer all needs presented (copying, faxing, selling stamps, mailing packages, scheduling guest apartment, elevator pads, roll-away beds, etc.) by residents of CS.
  • Accurately maintain petty cash and record, coordinate and track maintenance requests.
  • Register, confirm and/or cancel events/bus trip reservations for CS residents.
  • Maintain information systems and collaborate with HIPAA Privacy Officer to maintain strict adherence to confidentiality regulations at reception desk and within CSC.
  • Provide administrative support and assistance to the Administrator, Business Office Manager and Admissions Coordinator.
  • Keep Administrator and CS Leadership Team informed of information and situations relevant to the safety and status of residents at Crista Shores.
  • Assist with daily mail distribution. Assemble and mail packets to potential residents as requested.
  • Complete shift documentation in receptionist log, initiate incident reports and provide forms for transfers to hospitals/other facilities.
  • Check all keys in and out for staff, vendors, and residents.
  • Prepare resident monthly payments for deposit.
  • Work collaboratively with supervisor, coworkers and customers.
  • Perform other related duties as assigned.

Requirements

  • Belief that Jesus Christ is Lord and Savior.
  • Is a committed Christian who is dedicated to continued spiritual growth and development as evidenced through a growing personal walk with God.
  • High School graduate or equivalent.
  • Experience working as a receptionist and/or customer service representative.
  • Experience working in an office environment with continual interruptions while coordinating with residents and team members.
  • Good interpersonal and organizational skills.
  • Able to communicate with seniors in a positive, courteous, confidential and professional manner.
  • Able to handle fast-paced environment.
  • Good judgment in responding to routine, urgent and emergent requests and situations.
  • Able to maintain detailed, neat and accurate documentation on daily shift log.
  • Enjoy working with seniors.

Nice-to-haves

  • First Aid and CPR certification.
  • Knowledge of Microsoft Office.
  • Experience with MP2 work order entry.

Benefits

  • 403(b) matching
  • sick leave
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