Receptionist/Greeter

MarineMax•Largo, FL

3d•Onsite

About The Position

The Receptionist/Greeter is responsible for greeting customers as they enter the dealership and directing them to the appropriate sales staff or other department. This role also involves answering incoming calls, assisting with customer information, projecting a professional image, and providing clerical support to various departments. Additionally, the position supports administrative tasks such as mail processing, database management, and event preparation and participation.

Requirements

Professional telephone and face-to-face contact with all customers and team members
Accurate and timely completion of all paperwork
Accurate database management
Timely and accurate completion of all administrative tasks
Eligibility to work in the United States confirmed via E-Verify

Nice To Haves

Internal/external customer enthusiasm
Maintaining a positive image of MarineMax
Successful boat shows, Getaways! trips, and other off-site promotional events

Responsibilities

Answer all incoming calls and forward them to the appropriate party
Meet and greet customers and have new customers complete a customer information card
Project a professional and service-oriented image to all customers
Assist Sales Coordinator/Office Manager with all files, paperwork, Getaways! and clerical support
Provide support to all departments as needed including typing of correspondence, travel planning, general office duties and appointment setting
Input information into customer databases
Attend and assist with the preparation of boat shows and other off-site promotional events
Process all outgoing mail and sort and distribute incoming mail
Actively participate in boat shows and other off-site promotions such as Getaways!
Assist with the scheduling of guests for Getaways! trips