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Receptionist/Front Desk Job Description,
$31,200 - $31,200/Yr
Miami Dade Community Services - Miami, FL
posted 2 months ago
Full-time - Entry Level
Miami, FL
About the position
The Receptionist/Front Desk position at Miami Dade Community Services is a full-time role focused on supporting daily office operations through various clerical tasks. The primary responsibilities include managing phone calls, greeting visitors, and assisting with administrative duties to ensure a smooth workflow within the organization.
Responsibilities
- Answering and transferring phone calls to employees.
- Sorting and delivering mail to employees.
- Greeting visitors upon arrival for meetings with management or sales staff.
- Making appointments for staff or specific employees, such as executives.
- Processing bills and assisting clients or customers with inquiries about their charges.
- Organizing files for billing, customer, and client records.
- Directing visitors to the correct office.
- Responding to customer inquiries in a polite and timely manner.
- Updating electronic medical records and maintaining communication with all providers.
Requirements
- Fluency in English and Spanish.
- High school diploma or GED.
- Strong organizational skills.
- Effective communication skills, both verbal and written.
- Time management skills to prioritize tasks.
Nice-to-haves
- Patience and listening skills to handle upset customers.
- Interpersonal skills to create a pleasant experience for customers.
Benefits
- Full-time employment with a competitive hourly wage of $15.00.
