Receptionist/Administrative Assistant

HomeTown Pharmacy IncNew Era, MI
Onsite

About The Position

The Receptionist/Administrative Assistant serves as the first point of contact for HomeTown, interacting with teammates, clients, and vendors. This role provides general administrative assistance to HTP’s Management Team, welcomes guests, manages office supplies, maintains common areas, and oversees the issuance of staff uniforms, badges, and business cards. Additional clerical duties may be requested.

Requirements

  • Experience in secretarial, administrative support or related position
  • Outstanding customer services skills
  • Effective communication
  • Attention to detail
  • Ability to work independently
  • Proficient computer skills
  • Ability to manage a variety of projects simultaneously
  • Willingness to learn new skills

Responsibilities

  • Answer the phone promptly, professionally and in a positive tone.
  • Greet and welcome all visitors.
  • Administers all activities of the mail including receipt, sorting, and distribution of incoming mail and preparation of outgoing mail.
  • Distributes faxes to appropriate personnel.
  • Oversees office supply orders for all locations and home office. Responsible for comparing cost between vendors to decrease expenses.
  • Manages pharmacy supply orders and ensures timely distribution.
  • Manages procurement, inventory and distribution of employee uniforms, name badges and business cards.
  • Assists with copying and filing documents/storage for office teammates. Ensures master copy files for contact info, fax cover sheets, etc. are up to date and available for all staff.
  • Manages Amazon business groups including permissions and ordering restrictions.
  • Maintains cleanliness of common areas in the building between weekly cleaning service visits including ensures kitchen area is organized and tidy, food products are stored properly, etc.
  • Monitors Google Reviews and customer service comments then forwards to the appropriate person for a response.
  • Provides administrative services for the executive management team.
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