Reception & Customer Service

Air North • Whitehorse, YT

12h • Onsite

About The Position

At Air North we believe that connecting people is more than just a business—it’s a mission. With every flight, we’re bridging communities, empowering travelers, and showcasing the beauty of the North, and other exciting Canadian destinations. When you join our team, you become part of a close-knit group that works together to make travel safe, enjoyable, and memorable. From our attentive service to our famous warm cookies served on board, every detail reflects our commitment to a welcoming experience with true Yukon hospitality. Join us if you’re passionate about making a difference and eager to be part of an airline that values community and commitment.

Requirements

• Minimum Grade 12 diploma or equivalent
• Minimum 2 years’ customer service experience
• Minimum 2 years’ administrative experience
• Must be a Canadian Citizen, Permanent Resident or show proof of right to work in Canada

Nice To Haves

• Previous Call Centre experience
• Second language is an asset

Responsibilities

• Greet persons entering organization and direct them to correct destination
• Deal with general inquiries from the public & customers
• Respond to all phone calls, forwarding as needed, and respond to voicemails
• Book tickets for walk in customers and provide Reservations Support
• Book company business travel, hotel, transportation, and apartment arrangements
• Check, respond and book to all requests for boardrooms, vehicles and apartments

Benefits

• Phenomenal local and international flight benefits for you and your family!
• Extra travel benefits such as hotels and cruises
• Employer paid health & dental benefits
• Group RRSP investment options
• Cargo shipping benefits
• Vehicle and home heating fuel discounts through Chieftain Energy for you and your family

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED