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Jel Sert - Chicago, IL

Full-time - Entry Level

Chicago, IL

Food and Beverage Retailers

About the position

The Quality Control Specialist has broad responsibility for Quality Control auditing of finished goods and manufacturing facilities. This position will also be responsible for database maintenance, troubleshooting, product disposition, product hold/release authority, quality inspection, investigation, and reporting issues associated with Food Safety and Quality. We have the following two openings on the following shifts: One (1) opening on first (1st) shift - hours are 6:00am-2:30pm and One (1) opening on third (3rd) shift - hours are 10:00pm-6:30am. This position may require the employee to work overtime as needed. Overtime is scheduled based on individual job responsibilities and the department's needs. This position requires employees to receive cross-training in other QC functions to provide backup support as needed.

Responsibilities

• Responsible for data entry, managing and utilizing date information within Company databases.
• Presiding over facility sanitation practices, performing inspection of equipment, and or manufacturing processes.
• Conformance to GMP guidelines and all company policies/procedures.
• Inspection of Finished Goods, representing Medical Foods, Dietary Supplements, and other high-profile contract customer products.
• Identify non-conforming conditions within the manufacturing environment and with products and materials in compliance with food safety and food quality.
• Responsible for placing non-conforming products and materials or products that do not conform to specifications into hold status.
• Ensure appropriate communication of Food Safety and Quality issues with Production Supervisors, Managers, and other facility personnel as required.
• Initiates investigations into the causes of material or product non-conformances, gathering pertinent information (documents, interviews, graphic and physical evidence, etc), without prompt from Supervisor.
• Investigate customer complaints with guidance from the Supervisor.
• Perform audits based on SQF guidelines, such as hard plastic, processing line, X-ray, etc.
• Make suggestions to improve plant safety, food safety, and product quality.
• Make suggestions on how to increase efficiency and cost savings within the department and actively participate in the implementation of own or others ideas.
• Gather finished good samples per program requirements.
• Provide hands-on training to plant employees as directed.
• Other duties may be assigned.

Requirements

• 3-5 years of quality control experience in the food/beverage industry.
• Knowledge of one or more of the following is desirable: GMPs, HACCP, SQF, FDA of USDA regulations for foods and beverages.
• Internal auditing, CAPA investigations and training of personnel a plus.
• Must be able to complete a skills assessment test to assess basic skills needed in the position.

Nice-to-haves

• Good Computer skills (e-mail, internet use, basic skills in MS Excel, MS Word, and MS PowerPoint).
• Good written and oral communication skills in English and Spanish are required.
• Ability to work in a team-based environment.
• Ability to work independently.
• Proactive behavior (take initiatives/make suggestions/follow up with limited Supervision).
• Good analytical skills (observation, attention to detail, problem-solving).
• Desire to learn and take on challenges and responsibilities. Cross-training in other Quality Areas such as Incoming Inspection/Lab. Flexibility to adapt to change.
• Basic math skills: Arithmetic, percentages, ratios, measurements.
• Ability to multi-task, organize, and prioritize tasks.
• Good conflict resolution and interpersonal skills.
• Identify and communicate unsafe work conditions to the Supervisor.

Benefits

• Medical/Dental/Vision Insurance
• 401(K ) & ROTH Plan with Company Match
• Life Insurance
• Supplemental Insurance
• Paid Time Off plus Paid Holidays
• Employee Assistance Program with comprehensive emotional, financial, physical, and social well-being programs.
• Continuous learning opportunities through various platforms and resources.
• Training and Career Development Opportunities
• Referral Program
• Tuition Reimbursement
• Discounts on our Delicious Products
• Health Club Member Reimbursement
• Interactive Company Culture with Engagement Activities
• Employee Service Awards
• Company Philanthropy
• Close to the Police Station, Metra Station and West Chicago Park District