Re-Entry Coordinator

Southeastern College•Miami Lakes, FL

3d•Onsite

About The Position

The purpose of the Re-Entry Coordinator is to re-enroll and advise students who have previously dropped from the campus. The Reentry Coordinator follows standardized university admission guidelines and procedures for reentry. Re-Entry Coordinators work closely with the Financial Aid department, Academic department, and the Business Department to identify obstacles that are hindering the student from re-enrolling; an action plan is developed and instituted to assure a smooth transition back to school.

Requirements

Experience in consultative/customer service and relationship building are critical components to success as a Reentry Coordinators.
Work experience in the following areas is highly valued: Career Counseling, Business Consulting, Client/Customer Service
All Re-enty Coordinators should hold a minimum of a bachelor's degree.

Nice To Haves

Knowledge: Building client/customer rapport
Business planning – how to organize prospect data, develop and follow an approach, and organize time
Skills: Objective setting – set reasonable, yet high targets, and create a plan for attaining those
Interviewing – discuss and build mutual agreement on the value of education and the importance of finalizing their

Responsibilities

Utilizing drop reports to target the specific population of drop and drop/reentry students
Works closely with Academic, Financial Aid, and Business Departments to identify obstacles that hinder students from re-enrolling
Ensure re-entry students have taken all the necessary steps to re-enroll
Provides re-entry students an additional resource to assist in finalizing their degrees
Attends weekly retention meetings with the Academic department to identify Academic Reviews drop list to identify obstacles and develop an action plan to assure students smooth transition back to school.
Makes recommendations at retention meetings to assist with student satisfaction
Utilizes drop reports to target the specific population of drop and drop/reentry
Make outbound calls / e-mails to drop students.
Conduct phone interview to: Indentify student's reason for dropping and get student to come in and re- enroll to finalize
Set appointments
Conduct in-person interviews (phone interviews for e-campus)
Initiate student re-enrollment process
Ensure student meets with Bursar to pay reentry fees
Arrange financial aid overview with Financial Aid Department
Follow-up with re-entry student on: questions, reenrollment, financial aid documentation, registration, books, and class start.
Perform administrative functions including documentation for students' permanent records, completing and/or assisting students in completing required forms, and assist students with the re-enrollment process.
Ensure readiness for class
Closely monitors students' progress during their first week of class.