RCM Business Senior Analyst

Conifer Revenue Cycle Solutions - Frisco, TX

Full-time - Mid Level

Frisco, TX

Insurance Carriers and Related Activities

About the position

The Senior Revenue Cycle Management (RCM) Business Analyst is responsible for gathering operational and workflow requirements from both internal and external customers. This role involves leading multiple projects, interfacing with various stakeholders, and utilizing a comprehensive understanding of business processes to create system enhancements and implement quality workflow automation. The analyst will also mentor other analysts and assist in training on system functions related to the revenue cycle.

Responsibilities

• Gather operational and workflow requirements from customers with a comprehensive understanding of business purpose and scope of initiatives.
• Lead and facilitate meetings with internal and external team members to define requirements for multiple projects interfacing with a variety of business stakeholders.
• Utilize operational and system knowledge to provide recommendations for increased efficiencies and automation through proprietary workflow systems.
• Identify system enhancements that will improve business processes and support future business needs.
• Create and/or review technical requests on behalf of business units, serving as a functional and technical liaison between business units and software vendors.
• Analyze and document existing business processes, incorporating relation to the information systems environment, in order to propose enhancements.
• Develop detailed technical design for workflow automation and implement system changes.
• Provide primary level of mentorship for new and established analysts and assist in training of system functions.
• Complete special projects and provide project support as requested by senior leadership.

Requirements

• BA/BS Preferred or 2-3 years equivalent experience in Healthcare Revenue Cycle.
• 3-5 years' experience as a Business Analyst, or in business process improvement or workflow analysis.
• 2-3 years' experience in Healthcare Revenue Cycle.
• Advanced troubleshooting abilities, with the ability to problem solve complex technical issues independently.
• Advanced ability to gather and analyze complex data, utilizing deductive reasoning.
• Ability to understand operational business processes and apply technical/system knowledge.
• Excellent professional communication skills through clearly written, concise and comprehensive documentation.
• Advanced organizational, customer service, interpersonal, and time-management skills.
• Ability to work independently or in a team environment.

Nice-to-haves

• Knowledge of healthcare revenue cycle.
• Knowledge/experience with system design in a database environment.
• Knowledge of project management methodologies.
• Knowledge of research methodology, principles and procedures.

Benefits

• Medical, dental, vision, disability, life, and business travel insurance.
• Paid time off (vacation & sick leave) - minimum of 12 days per year.
• 401k with up to 6% employer match.
• 10 paid holidays per year.
• Health savings accounts, healthcare & dependent flexible spending accounts.
• Employee Assistance program, Employee discount program.
• Voluntary benefits including pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, AD&D, auto & home insurance.