About the position
As a Ramp Service Employee (RSE) at United Airlines, you will play a crucial role in ensuring the smooth operation of our airport services. This full-time position offers a starting pay of $21.46 per hour, with opportunities for overtime and seniority-based pay raises that can reach up to $37.82 per hour. The RSE is responsible for processing baggage, boxes, and cargo between the baggage/cargo areas and the aircraft, as well as receiving and dispatching aircraft. This role is vital to maintaining our reputation as an on-time airline, and we are looking for dedicated individuals who thrive in a fast-paced environment while upholding high standards of operational safety and customer service. In this position, you will interact with both domestic and international customers, assisting them with ticketing, baggage handling, and providing a welcoming atmosphere at the airport. Your responsibilities will include lifting and moving baggage and cargo, operating motorized equipment, and ensuring compliance with United and Federal Aviation Administration (FAA) regulations. You will also be expected to complete safety checklists and communicate effectively with co-workers and flight crews to ensure a seamless travel experience for our customers. United Airlines is committed to fostering a diverse and inclusive workforce, and we believe that our shared purpose of connecting people and uniting the world is best achieved through a team that reflects the communities we serve. As we continue to grow, we are excited to offer career advancement opportunities, with many of our leaders having started in operational roles like this one. Join us and be part of a team that values your contributions and offers competitive benefits, including health insurance, a 401(k) plan, and travel privileges.
Responsibilities
- Lift baggage, boxes, or cargo weighing up to 70 lbs. when loading/unloading aircraft, carts, and containers.
- Push/pull loaded and empty carts and containers during loading/unloading operations.
- Couple/uncouple carts and/or cargo container dollies.
- Ascend/descend jet-way stairs while carrying baggage.
- Bend/stoop and crawl to move and stack/unstack cargo in aircraft and containers.
- Complete safety checklists for motorized equipment.
- Drive and operate motorized equipment (e.g., conveyor belt).
- Read and interpret aircraft load sheets, checked baggage tags, and cargo labels.
- Count baggage/cargo being uploaded/unloaded during operations.
- Use signaling devices to communicate with co-workers or flight crew.
- Ensure compliance with United and Federal Aviation Administration (FAA) regulations and policies.
Requirements
- High School Diploma, GED or education equivalent.
- Must be at least 18 years old.
- Must possess a valid state-issued driver's license.
- Acceptable driving record.
- Must pass a background check.
- Must be eligible to acquire and maintain credentials vital for the position.
- Position-specific clearances include but are not limited to FAA, TSA, Port Authority, U.S. Customs and U.S. Postal Service clearances.
- Must pass a pre-placement physical ability test, hearing and vision tests, and drug screen.
- Available during day and night shifts, weekends, and holidays; mandatory overtime may be required based on operational need.
- Able to read, write and speak English fluently.
- Can lift up to 70 lbs.
- Able to perform a variety of physical activities including bending, stooping, climbing and working in tight spaces.
- Work outdoors in all temperatures and weather conditions.
- Work where there will be exposure to high noise levels.
- Must NOT have lived outside of the United States in the past 3 years for any period longer than six months, with the exception of military duty or government-approved exceptions.
- Must be legally authorized to work in the United States for any employer without sponsorship.
- Reliable, punctual attendance is a crucial function of the position.
Benefits
- 401(k)
- Employee assistance program
- Flexible schedule
- Health insurance
- Opportunities for advancement
