About the position
As a Ramp Service Agent at American Airlines, you will play a crucial role in ensuring the smooth operation of our fleet services. This position involves the handling of items on and off aircraft, as well as transporting cargo between terminals and aircraft. You will be responsible for receiving, delivering, weighing, and documenting cargo in a dedicated facility or loading dock area. The role requires a commitment to safety and adherence to government regulations, including those set by the DOT, FAA, and TSA. You will work outdoors in various weather conditions and may be required to work irregular hours, including weekends and holidays. The starting pay for this position is $16.48 per hour, and you will be part of a team that values flexibility, cooperation, and a positive attitude. Your responsibilities will include moving baggage and cargo of various weights to and from aircraft, driving and operating belt loaders, servicing aircraft at gates with ground power and air conditioning, towing and pushing back aircraft from gates, and cleaning the interior of aircraft when needed. You will also be responsible for positioning beverage and luggage carts around the ramp area and ensuring that all functions are performed in accordance with safety procedures and company policies. This position may also involve de-icing aircraft and performing catering services, depending on the size of the airport. To succeed in this role, you will need to complete job-relevant training and adhere to company policies and performance standards. You will be required to wear uniforms and personal protective equipment as mandated by company policy. Reasonable accommodations may be made for qualifying individuals with disabilities, ensuring that everyone has the opportunity to contribute to our team.
Responsibilities
- Move baggage and cargo of various weights to and from aircraft
- Drive and operate belt loaders
- Service aircraft at gates with ground power and air conditioning
- Tow and pushback aircraft from gates
- Service aircraft lavatories and water ports
- Clean interior of aircraft when needed
- Position beverage and luggage carts around the ramp area
- Report to position on time, as scheduled, and at your assigned station or location
- Complete job-relevant trainings
- Adhere to government regulations (e.g., DOT, FAA, TSA)
- Adhere to company policies, procedures, and performance standards
- Perform all functions in accordance with safety procedures and policies
- Wear uniforms as required by company policy
- Wear all personal protective equipment (PPE) in accordance with rules and regulations
- Work outdoors with exposure to extreme weather/elements, engine noise, and noxious fumes
- De-ice aircraft by directing a chemical/water stream at aircraft surfaces (if applicable)
- Perform catering service (if applicable)
Requirements
- High school diploma or GED or international equivalent
- Must be 18 years of age or older
- Lift, load, unload, and transport bags and cargo to/from aircraft's, bag carts, and conveyor belts
- Must have knowledge of and ability to use basic computer skills
- People-oriented and highly motivated, with a positive and cooperative attitude
- Good communication skills
- Applicable valid driver's license as required by local authorities
- Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable
- Completion of a pre-employment drug screen, comprehensive background check and/or fingerprinting to satisfy company and security requirements
- Ability to obtain jet bridge certification
- Must have the ability to pass the US Postal Service background check
Benefits
- Travel Perks: Access to 365 destinations on more than 6,800 daily flights across our global network for you, your family, and friends
- Health Benefits: Access to health, dental, prescription, and vision benefits from day one
- Wellness Programs: Tools, resources, and support for personal wellness
- 401(k) Program: Available upon hire with employer contributions after one year
- Employee Assistance Program
- Pet insurance
- Discounts on hotels, cars, cruises, and more
