Ramp Agent (Customer Service Agent) - JFK

About the position

As a Ramp Agent at Delta Air Lines, you will play a vital role in ensuring that cargo and baggage are transported safely and on time. This entry-level position involves physical tasks such as lifting, loading, and unloading baggage, as well as operating ground equipment. The role requires a commitment to safety and security, and offers opportunities for career advancement through mentorship from leaders in the company.

Responsibilities

• Safely lift, load, unload, and transport baggage, mail, and cargo to and from aircraft.
• Guide incoming and departing aircraft from the gate positions to ensure timely connections.
• Safeguard cargo, baggage, and mail from damage, loss, and weather.
• Operate ground equipment such as tugs, belt loaders, and tow tractors in congested areas.
• Use baggage scanners and computers to ensure accurate routing of baggage to destinations.

Requirements

• High school diploma, GED, or high school equivalency.
• At least 18 years of age and authorized to work in the United States.
• Valid driver's license.
• Proficiency in English.
• Ability to pass a physical ability test (PAT).
• Commitment to safety and security of self and others.

Benefits

• Adoption assistance
• Dental insurance
• Disability insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid holidays