Concentraposted about 1 month ago
Full-time • Entry Level
South Burlington, VT
Ambulatory Health Care Services

About the position

At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. The Radiologic Technologist & Medical Support Specialist performs routine x-ray examinations in accordance with Concentra policies, practices, and procedures and applicable regulations under direct supervision of the treating clinician, as well as supports in other needed areas of the facility. This role requires efficient and accurate delivery of one-on-one patient care while thriving in a fast-paced environment. The RT MSS ensures that every patient is treated with quality clinical care and receives an excellent patient experience from welcoming, respectful, and skillful colleagues.

Responsibilities

  • Prepare patients for radiologic procedures, escort patients to dressing and x-ray rooms, provide verbal and/or written instructions and assist patients in positioning body parts to be radiographed.
  • Operate radiologic equipment to produce images of the body for diagnostic purposes.
  • Use radiation safety measures and protection devices to ensure safety of patients and team members.
  • Ensure radiologic equipment remains in working order and report equipment malfunctions to Center Operations Director.
  • Ensure all Radiology workflows are followed and all Radiology reports cross correctly to EMR.
  • Follow documentation procedures and complete required documentation related to patient x-ray visit.
  • Maintain all x-ray equipment, including calibration, QA/QC procedures, and record keeping in accordance with current policy and procedures.
  • Perform Department of Transportation (DOT) and Non-DOT drug and alcohol testing.
  • Prepare patients for physical examinations, including taking vital signs and any required or requested ancillary testing.
  • Perform rapid screening tests (influenza, strep, mono, glucose, etc.).
  • Assist providers during examination and treatment.
  • Responsible for performing routine medical procedures as ordered by treating clinician as well as triaging emergent patients as needed.
  • Prepare and assist clinician with procedure set up and injury care.
  • Apply bandages, dressings and splints as ordered by the treating clinician.
  • Dispense medications and DME as ordered by the treating clinician in accordance with state regulations.
  • Complete quality assurance activities on equipment and medical devices as well as testing processes used in the center.
  • Maintain supplies, clean rooms and equipment, and stock exam rooms.
  • Notify supervisor immediately if equipment is not functioning properly, supplies are needed, or facility is not operating as expected.
  • In partnership with center leadership, assist with patient flow and volume.
  • Keep patients informed of expected wait times during all aspects of the center visit.
  • Responsible for clerical tasks in both the front and back office associated with patient care and proper record keeping.
  • Ensure accuracy in documentation.
  • Perform front office duties: greet patients, obtain authorization, check in/out, communicate wait times, answer multi-line telephone system, and distribute employer results/paperwork as needed.
  • Follow HIPAA guidelines and safety rules.
  • Attend center staff meetings or huddles as required.
  • Assist in maintaining a neat, clean, and orderly appearance throughout the facility.
  • Complete any applicable training including but not limited to clinical competency training that occurs monthly.

Requirements

  • High School Diploma or GED.
  • Graduate of an accredited school of radiologic technology and applicable certification by the state in which employed.
  • Registered with The American Registry of Radiologic Technologists (ARRT) and has active and valid certification.
  • CPR/First Aid Certification.
  • At least six months or more of medical assistant experience with knowledge of medical procedures and medical terminology.
  • Working knowledge of occupational medicine requirements (state specific) is preferred.

Nice-to-haves

  • Prior medical office, healthcare and/or customer service-related experience.
  • Intermediate knowledge of Microsoft Office such as Word, Excel, Outlook and entry of data into various systems/applications.

Benefits

  • 401(k) Retirement Plan with Employer Match.
  • Medical, Vision, Prescription, Telehealth, & Dental Plans.
  • Life & Disability Insurance.
  • Paid Time Off & Extended Illness Days Offered.
  • Colleague Referral Bonus Program.
  • Tuition Reimbursement.
  • Commuter Benefits.
  • Dependent Care Spending Account.
  • Employee Discounts.
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