Quality Process Lead Auditor

Stellantis • Auburn Hills, MI

1d

About The Position

The Quality Management System (QMS) department creates, supports, and oversees
the company’s global quality processes that affect both the product and the
customer experience. The QMS applies to all value streams of the company’s
operations. The QMS North America team is expanding to build a dedicated group
that will make sure our quality processes are clearly defined, properly rolled
out, consistently followed, and effectively executed. This helps reduce quality
issues and customer risks, while also improving key performance indicators
(KPIs).

The Quality Lead Auditor is responsible for creating and carrying out detailed
quality audit plans across several areas of the business, including design,
engineering, purchasing, manufacturing, supplier quality, supply chain,
sales/after-sales, and other cross-functional domains.

The Lead Auditor identifies potential risks to Stellantis by assessing whether
teams are following required quality processes and standards, and by evaluating
how gaps could impact customer quality.

They perform complex audits in multiple domains that include:

Planning and preparing the audit
Conducting audit activities
Analyzing findings
Supporting development and approving action plans
Ensuring actions are completed and effective
Documenting audit report / results

They will build and maintain strong working relationships with quality
stakeholders, ensuring clear communication and transparency with respect to
audit status and findings.

The Lead Auditor must be able to work effectively in situations with
uncertainty, make sound decisions, and know when to prioritize or escalate
issues in a fast-paced environment. This role requires strong collaboration
skills, as the Lead Auditor will interact with shop-floor operators, team
members, and all levels of management to gather information through both formal
reports and informal conversations.

The Lead Auditor will lead complex audit activities that evaluate quality risks
and process execution by using data analysis, research, interviews, and
investigative techniques. The Lead Auditor will support other team members and
help with special projects, such as department initiatives, training programs,
and recruiting activities.

This role may require travel—up to approximately 25% of the time—to audit or
support different areas across the company’s full value stream. This includes
engineering sites, Stellantis locations, dealer networks, and supplier
facilities.

Requirements

• Bachelor’s degree
• 8+ years of experience with one or more quality domains, value streams, and/or auditing
• Ability to make independent decisions, develop and carry out audit plans, and solve problems effectively
• Strong verbal and written communication skills, including negotiation and conflict-management abilities
• Ability to build strong working relationships with the audit team and quality stakeholders
• Strong analytical skills and the ability to apply quality auditing principles across different functions and environments
• Flexibility and willingness to support audits or special assignments in other functional areas as needed by the business

Nice To Haves

• Master's degree
• Experience leading quality audits
• Auditor certification
• Experience with Quality Management Systems and/or ISO standards
• Strong understanding of multiple value streams—such as design, engineering, purchasing, manufacturing, supplier quality, supply chain, or sales/after-sales—including their processes and standards
• Strong computer skills, including data analytics and the use of tools such as Excel, Power BI, and AI-enabled applications
• Dealer network or OEM experience

Responsibilities

• Creating and carrying out detailed quality audit plans across several areas of the business, including design, engineering, purchasing, manufacturing, supplier quality, supply chain, sales/after-sales, and other cross-functional domains.
• Identifying potential risks to Stellantis by assessing whether teams are following required quality processes and standards, and by evaluating how gaps could impact customer quality.
• Performing complex audits in multiple domains
• Building and maintaining strong working relationships with quality stakeholders, ensuring clear communication and transparency with respect to audit status and findings.
• Leading complex audit activities that evaluate quality risks and process execution by using data analysis, research, interviews, and investigative techniques.
• Supporting other team members and help with special projects, such as department initiatives, training programs, and recruiting activities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level